Culture & governance Archives

Almost 400 later life mortgage promotions identified as misleading

The FCA has published the findings from its

19/09/23 Read more

The impact of the cost-of-living crisis on debt consolidation

With falling energy prices, economists are forecasting that the UK’s inflation rate will

12/09/23 Read more

Firms urged to be proactive in identifying vulnerable characteristics in pension transfer customers

The FCA has reiterated the importance of firms being alert to indicators of potential vulnerability

06/09/23 Read more

A peak of interest-only mortgages is set to mature in less than a decade

Mortgage firms should act now to support ‘challenged’ borrowers who may struggle to repay

17/08/23 Read more

Press Release

Business Systems, TCC and Recordsure join forces to provide comprehensive expertise and guidance on new Consumer Duty regulations

Business Systems, TCC and Recordsure are combining their wealth of expertise to provide advisory services and ongoing support for the new Consumer Duty regulations

16/08/23 Read more

News

Three key themes from the FCA’s Fair Value assessment review

Published in May 2023, the FCA's Consumer Duty price and value assessment review examined the frameworks

21/07/23 Go to article

AI RegTech helps mortgage firms monitor and evidence outcomes

Fixed-rate mortgages continue to dominate the headlines, as

19/07/23 Read more

The FCA’s Retirement Income Advice survey: what firms need to know

03/07/23 Read more

The need for mortgage providers to deliver good outcomes for customers facing financial difficulty

An unfortunate but sadly unavoidable side effect of the current cost-of-living crisis is

19/06/23 Read more

Why mortgage providers should be reviewing their compliance and focusing on resolving issues now 

The number of borrowers struggling to keep up with bill and credit payments has

09/06/23 Read more

News

Three need-to-know regulatory changes on the FCA's agenda

Building on the priorities outlined in last year's

31/05/23 Go to article

How-to guides

Your complete guide to the FCA's Business Plan 2023/24

Marking the second phase of its three-year campaign to improve outcomes for financial services

26/05/23 Download

Consumer Duty: Four key lessons from the FCA’s Fair Value Frameworks review

Earlier this month, the FCA published the findings from its latest thematic

24/05/23 Read more

Case study: Past business review

Quickly scaling up to deliver largescale PBR

24/05/23 Read more

Why firms need to get serious about Disclosure for Consumer Duty success

First published last year, the FCA’s

30/03/23 Read more

How-to guides

Three steps to the Consumer Duty starting line

In just over six months’ time, the Consumer Duty will be a regulatory reality for FCA regulated

26/01/23 Download

Prepare for 2023: The importance of robust evidencing for Equity Release firms

There was cause for optimism for providers and intermediaries according to Equity

12/01/23 Read more

Three steps to review your Retirement Income advice

Earlier this month, the FCA released a Portfolio

20/12/22 Read more

FCA’s Appointed Representative regime and the regulatory focus on Principal firms

As the new FCA’s S165 data collection for Principal firms comes into action this Thursday

07/12/22 Read more

News

Consumer Duty compliance: how should firms approach the Four Outcomes?

With the deadline for Consumer Duty Implementation Plans now less than two weeks away, firms should be

19/10/22 Go to article

News

Three key steps to ensuring Consumer Duty readiness

With the FCA’s deadline for implementation plans confirmed for 31st October 2022, firms

24/08/22 Go to article

New Consumer Duty: firms are required to have an implementation plan in place by October 2022

The wait is over, after over a year of debate, speculation and rumours from all corners of the

27/07/22 Read more

Two million missed payments and counting: the realities of the cost-of-living crisis

Why technology is the critical element when equipping your C&R function to better handle the inevitable influx of new calls

13/07/22 Read more

The top ten aims of the Consumer Duty

With its focus on encouraging firms to take a bolder approach to customer care, the FCA intends

12/05/22 Read more

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Almost 400 later life mortgage promotions identified as misleading

The impact of the cost-of-living crisis on debt consolidation

Firms urged to be proactive in identifying vulnerable characteristics in pension transfer customers

A peak of interest-only mortgages is set to mature in less than a decade

Business Systems, TCC and Recordsure join forces to provide comprehensive expertise and guidance on new Consumer Duty regulations

Three key themes from the FCA’s Fair Value assessment review

AI RegTech helps mortgage firms monitor and evidence outcomes

The FCA’s Retirement Income Advice survey: what firms need to know

The need for mortgage providers to deliver good outcomes for customers facing financial difficulty

Why mortgage providers should be reviewing their compliance and focusing on resolving issues now

Three need-to-know regulatory changes on the FCA's agenda

Your complete guide to the FCA's Business Plan 2023/24

Consumer Duty: Four key lessons from the FCA’s Fair Value Frameworks review

Case study: Past business review

Why firms need to get serious about Disclosure for Consumer Duty success

Three steps to the Consumer Duty starting line

Prepare for 2023: The importance of robust evidencing for Equity Release firms

Three steps to review your Retirement Income advice

FCA’s Appointed Representative regime and the regulatory focus on Principal firms

Consumer Duty compliance: how should firms approach the Four Outcomes?

Three key steps to ensuring Consumer Duty readiness

New Consumer Duty: firms are required to have an implementation plan in place by October 2022

Two million missed payments and counting: the realities of the cost-of-living crisis

The top ten aims of the Consumer Duty

Why mortgage providers should be reviewing their compliance and focusing on resolving issues now 