How-to guides Three steps to the Consumer Duty starting line In just over six months’ time, the Consumer Duty will be a regulatory reality for FCA regulated 26/01/23 Download
Prepare for 2023: The importance of robust evidencing for Equity Release firms There was cause for optimism for providers and intermediaries according to Equity 12/01/23 Read more
Three steps to review your Retirement Income advice Earlier this month, the FCA released a Portfolio 20/12/22 Read more
FCA’s Appointed Representative regime and the regulatory focus on Principal firms As the new FCA’s S165 data collection for Principal firms comes into action this Thursday 07/12/22 Read more
News Consumer Duty compliance: how should firms approach the Four Outcomes? With the deadline for Consumer Duty Implementation Plans now less than two weeks away, firms should be 19/10/22 Go to article
News Three key steps to ensuring Consumer Duty readiness With the FCA’s deadline for implementation plans confirmed for 31st October 2022, firms 24/08/22 Go to article
New Consumer Duty: firms are required to have an implementation plan in place by October 2022 The wait is over, after over a year of debate, speculation and rumours from all corners of the 27/07/22 Read more
Two million missed payments and counting: the realities of the cost-of-living crisis Why technology is the critical element when equipping your C&R function to better handle the inevitable influx of new calls 13/07/22 Read more
The top ten aims of the Consumer Duty With its focus on encouraging firms to take a bolder approach to customer care, the FCA intends 12/05/22 Read more
Are you resource-ready for the consumer debt crisis? A perfect storm is brewing for Collections and Recovery teams - here's how to manage it. 26/04/22 Read more
News Implementing the Consumer Duty: what are the foreseeable challenges? Replacing the previous Treating Customers Fairly (TCF) requirements, the Consumer Duty 12/04/22 Go to article
News How prepared are you for the Consumer Duty? The FCA’s long-awaited Consumer Duty is expected to hold regulated firms to a whole new standard of 25/03/22 Go to article
#IWD2022: ending the workplace silence around fertility treatment This year’s IWD theme is focused on breaking bias for working women – we’re taking the 24/03/22 Read more
#IWD2022: breaking the bias for working parents This week we hear from Hana Shackleton, Marketing Manager here at TCC & Recordsure, about the unique challenges faced by working parents, particularly mothers returning to the workplace following maternity leave... 15/03/22 Read more
News How advisers can balance digital innovation and human relationships Recent research has shown that digital engagement with customers is rapidly becoming the norm for financial 10/02/22 Go to article
Watch on-demand: what's on the horizon for the wealth industry in 2022 and beyond? Our panel of experts discuss how the wealth industry is changing, and delve into the latest research. 15/12/21 Read more
Listen on-demand: diversity & inclusion webinar series Listen to our two-part webinar series to find out all you need to know about the hottest topic at the regulator - diversity & inclusion. 05/11/21 Read more
Press Release Global study, supported by TCC and Recordsure, reveals six post-pandemic changes faced by wealth managers We’re proud to have been part of a new study of global wealth managers, exposing how providers will need to adapt to investors’ evolving expectations and priorities in the wake of the COVID-19 crisis. 04/11/21 Read more
Press Release Latest wealth industry research reveals shift in investors’ priorities post-COVID 06/10/21 Read more