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Latest Insights

Why firms need to be challenging themselves on price and value

Consumer Duty and fair value: where are you now?

Almost 400 later life mortgage promotions identified as misleading

The impact of the cost-of-living crisis on debt consolidation

Firms urged to be proactive in identifying vulnerable characteristics in pension transfer customers

A peak of interest-only mortgages is set to mature in less than a decade

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Lastest Insights

Why firms need to be challenging themselves on price and value

Consumer Duty and fair value: where are you now?

Almost 400 later life mortgage promotions identified as misleading

The impact of the cost-of-living crisis on debt consolidation

Firms urged to be proactive in identifying vulnerable characteristics in pension transfer customers

A peak of interest-only mortgages is set to mature in less than a decade

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TCC in the media

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News

Why firms need to be challenging themselves on price and value

In the run-up to the Consumer Duty, the regulator called on firms to re-examine their charging structures

26/09/23 Go to article
News

FCA publishes Guidance Consultation on Financial Promotions on social media

In the FCA’s Business Plan for 2023/24, it prioritised reducing and preventing consumer harm,

02/08/23 Read more
News

FCA announces updates to Handbook in support of Government’s Mortgage Charter

The Mortgage

01/08/23 Read more
News

FCA issues new customer support guidance for insurance firms

The Financial Conduct Authority, in conjunction with the Government, continue to press the financial

01/08/23 Read more
News

Three key themes from the FCA’s Fair Value assessment review

Published in May 2023, the FCA's Consumer Duty price and value assessment review examined the frameworks

21/07/23 Go to article
News

Home and motor insurers must do more to support struggling customers, FCA warns

The FCA has issued a new warning to home and motor insurers to improve their treatment of vulnerable

10/07/23 Read more
News

Three need-to-know regulatory changes on the FCA's agenda

Building on the priorities outlined in last year's

31/05/23 Go to article
News

How firms should approach British Steel pensions redress

The British Steel Pensions Scheme (BSPS) redress scheme began in earnest at the end of last month - meaning

23/03/23 Go to article
News

Retirement income in the regulator's spotlight

The FCA views retirement income as regulatory priority. Unsuitable recommendations can cause ‘significant

01/03/23 Go to article
News

Rethinking vulnerability for the Consumer Duty era

The Consumer Duty is intended to raise the bar for customer protection across financial services, placing

05/12/22 Go to article
News

Consumer Duty compliance: how should firms approach the Four Outcomes?

With the deadline for Consumer Duty Implementation Plans now less than two weeks away, firms should be

19/10/22 Go to article
News

Three key steps to ensuring Consumer Duty readiness

With the FCA’s deadline for implementation plans confirmed for 31st October 2022, firms

24/08/22 Go to article
News

Consumer Duty myth-busting: what do firms need to know?

Despite only weeks to go until the final Consumer Duty rules are announced,

15/07/22 Go to article
News

Three rules for turning complaints into valuable lessons

How can you approach complaints in a way that's constructive for both parties? In FT Adviser, Associate

14/06/22 Go to article
News

Spotting the warning signs of a risky acquisition

The financial sector is currently experiencing a significant surge in acquisitions. And though these

25/05/22 Go to article
News

Implementing the Consumer Duty: what are the foreseeable challenges?

Replacing the previous Treating Customers Fairly (TCF) requirements, the Consumer Duty

12/04/22 Go to article
News

How prepared are you for the Consumer Duty?

The FCA’s long-awaited Consumer Duty is expected to hold regulated firms to a whole new standard of

25/03/22 Go to article
News

How advisers can balance digital innovation and human relationships

Recent research has shown that digital engagement with customers is rapidly becoming the norm for financial

10/02/22 Go to article
News

How RegTech is reshaping compliance for the digital era

08/12/21 Go to article
News

Suitability and Equity Release: How well do you know your client?

The equity release market has enjoyed a surge in activity in recent years as more and more people look

24/11/21 Go to article
News

How to integrate sustainability into the advice process

05/10/21 Go to article
News

Looking back on two years of SMCR: what has changed?

04/10/21 Go to article
News

Is more regulatory intervention the answer to the EDI equation?

16/09/21 Go to article
News

How to approach the diversity and inclusion challenge

19/08/21 Go to article
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