News Three rules for turning complaints into valuable lessons How can you approach complaints in a way that's constructive for both parties? In FT Adviser, Associate 14/06/22 Go to article
News Spotting the warning signs of a risky acquisition The financial sector is currently experiencing a significant surge in acquisitions. And though these 25/05/22 Go to article
News Implementing the Consumer Duty: what are the foreseeable challenges? Replacing the previous Treating Customers Fairly (TCF) requirements, the Consumer Duty 12/04/22 Go to article
News How prepared are you for the Consumer Duty? The FCA’s long-awaited Consumer Duty is expected to hold regulated firms to a whole new standard of 25/03/22 Go to article
News How advisers can balance digital innovation and human relationships Recent research has shown that digital engagement with customers is rapidly becoming the norm for financial 10/02/22 Go to article
News Suitability and Equity Release: How well do you know your client? The equity release market has enjoyed a surge in activity in recent years as more and more people look 24/11/21 Go to article
News Re-imagining the future of Investment Management How will hybrid working impact company culture in the Investment Management industry? 05/07/21 Go to article
News The meaning of culture - an interview with culture specialist, Olivia Fahy 24/03/21 Go to article