TCC in the media Archives

News

Why firms need to be challenging themselves on price and value

In the run-up to the Consumer Duty, the regulator called on firms to re-examine their charging structures

26/09/23 Go to article

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FCA publishes Guidance Consultation on Financial Promotions on social media

In the FCA’s Business Plan for 2023/24, it prioritised reducing and preventing consumer harm,

02/08/23 Read more

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FCA announces updates to Handbook in support of Government’s Mortgage Charter

The Mortgage

01/08/23 Read more

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FCA issues new customer support guidance for insurance firms

The Financial Conduct Authority, in conjunction with the Government, continue to press the financial

01/08/23 Read more

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Three key themes from the FCA’s Fair Value assessment review

Published in May 2023, the FCA's Consumer Duty price and value assessment review examined the frameworks

21/07/23 Go to article

News

Home and motor insurers must do more to support struggling customers, FCA warns

The FCA has issued a new warning to home and motor insurers to improve their treatment of vulnerable

10/07/23 Read more

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Three need-to-know regulatory changes on the FCA's agenda

Building on the priorities outlined in last year's

31/05/23 Go to article

News

How firms should approach British Steel pensions redress

The British Steel Pensions Scheme (BSPS) redress scheme began in earnest at the end of last month - meaning

23/03/23 Go to article

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Retirement income in the regulator's spotlight

The FCA views retirement income as regulatory priority. Unsuitable recommendations can cause ‘significant

01/03/23 Go to article

News

Rethinking vulnerability for the Consumer Duty era

The Consumer Duty is intended to raise the bar for customer protection across financial services, placing

05/12/22 Go to article

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Consumer Duty compliance: how should firms approach the Four Outcomes?

With the deadline for Consumer Duty Implementation Plans now less than two weeks away, firms should be

19/10/22 Go to article

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Three key steps to ensuring Consumer Duty readiness

With the FCA’s deadline for implementation plans confirmed for 31st October 2022, firms

24/08/22 Go to article

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Consumer Duty myth-busting: what do firms need to know?

Despite only weeks to go until the final Consumer Duty rules are announced,

15/07/22 Go to article

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Three rules for turning complaints into valuable lessons

How can you approach complaints in a way that's constructive for both parties? In FT Adviser, Associate

14/06/22 Go to article

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Spotting the warning signs of a risky acquisition

The financial sector is currently experiencing a significant surge in acquisitions. And though these

25/05/22 Go to article

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Implementing the Consumer Duty: what are the foreseeable challenges?

Replacing the previous Treating Customers Fairly (TCF) requirements, the Consumer Duty

12/04/22 Go to article

News

How prepared are you for the Consumer Duty?

The FCA’s long-awaited Consumer Duty is expected to hold regulated firms to a whole new standard of

25/03/22 Go to article

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How advisers can balance digital innovation and human relationships

Recent research has shown that digital engagement with customers is rapidly becoming the norm for financial

10/02/22 Go to article

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How RegTech is reshaping compliance for the digital era

08/12/21 Go to article

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Suitability and Equity Release: How well do you know your client?

The equity release market has enjoyed a surge in activity in recent years as more and more people look

24/11/21 Go to article

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Why firms need to be challenging themselves on price and value

FCA publishes Guidance Consultation on Financial Promotions on social media

FCA announces updates to Handbook in support of Government’s Mortgage Charter

FCA issues new customer support guidance for insurance firms

Three key themes from the FCA’s Fair Value assessment review

Home and motor insurers must do more to support struggling customers, FCA warns

Three need-to-know regulatory changes on the FCA's agenda

How firms should approach British Steel pensions redress

Retirement income in the regulator's spotlight

Rethinking vulnerability for the Consumer Duty era

Consumer Duty compliance: how should firms approach the Four Outcomes?

Three key steps to ensuring Consumer Duty readiness

Consumer Duty myth-busting: what do firms need to know?

Three rules for turning complaints into valuable lessons

Spotting the warning signs of a risky acquisition

Implementing the Consumer Duty: what are the foreseeable challenges?

How prepared are you for the Consumer Duty?

How advisers can balance digital innovation and human relationships

How RegTech is reshaping compliance for the digital era

Suitability and Equity Release: How well do you know your client?

How to integrate sustainability into the advice process

Looking back on two years of SMCR: what has changed?

Is more regulatory intervention the answer to the EDI equation?

How to approach the diversity and inclusion challenge