Sector Archives

Insurers unable to demonstrate robust fair value assessments and adherence to product governance

TCC’s team of experts has become aware of some firms being challenged by the FCA on their

19/09/24 Read more

Press Release

Insurers urged to demonstrate fair value and good customer outcomes

Gary Maude, Director of Advisory Practice at TCC, shares his concerns for the insurance sector:

28/08/24 Read more

Five key questions to consider when changing your advice model

Recently there has been an uptick in investment advice firms looking to make some material

22/08/24 Read more

Discretionary commission arrangements review – do I need to act?

“Firms who expect the Barclays hearing to result in this issue going away

22/08/24 Read more

Case study: Calculator build and assurance

Redress project streamlined with bespoke calculators

07/08/24 Read more

Case study: Responsive resourcing

Responsive resourcing keeps compliance audit on track

29/07/24 Read more

Case study: Specialist resourcing

Large scale resourcing gets remediation project moving

29/07/24 Read more

Case study: RegTech remediation project

Harnessing the power of RegTech, we saved our client £1.2m in project costs.

24/07/24 Read more

Case study: RegTech enabled Past Business Review

RegTech enabled PBR saves £3m

24/07/24 Read more

Case Study: Outsourced business assurance accelerated by RegTech

Discover how our high-performance business assurance helped a client deal with a fluctuating workload faster and with superior quality.

24/07/24 Read more

Case study: Project rescued by RegTech

Find out how we rescued and turned around a struggling arrears remediation project and cut the review times by a quarter.

24/07/24 Read more

Case study: AML Customer Due Diligence Review

Risk diminished with strengthened customer due diligence

18/07/24 Read more

Case study: AML Review & Remediation

AML defences reinforced with review

18/07/24 Read more

Case study: Redress calculations

Redress expertise slashes review costs by 20%

18/07/24 Read more

Case study: Defined benefit transfers

A tailor-made method method to stand the test of time

24/06/24 Read more

Case study: Past business review

Quickly scaling up to deliver large scale past business review

24/06/24 Read more

A reflection: Identifying potentially vulnerable customers then and now

The FCA issued Occasional Paper No.8: Consumer Vulnerability in 2015. It was published with

11/06/24 Read more

How to deliver fair treatment to customers who are (or may become) vulnerable

The FCA has recently imposed a fine of over

06/06/24 Read more

How to establish a robust evidential trail and deliver fair value for assets under advice customers

As financial service firms await the findings from the FCA’s survey of

18/04/24 Read more

Consumer Duty: FCA review highlights risks for motor insurance customers

FCA outlines new expectations for motor insurers following claims handling review

10/04/24 Read more

FCA announces review into firms’ approaches to vulnerability for 2024

On

20/03/24 Read more

FCA urges advisers to re-assess retirement income support processes following review

The FCA has written a new

20/03/24 Read more

News

Assessing vulnerability: How can firms help mitigate risks of DIY SIPPs?

A recent Financial Ombudsman Service decision has highlighted the risks of DIY SIPP arrangements –

09/02/24 Go to article

Why are equity release and later life mortgages in the FCA spotlight?

The FCA highlights the ongoing risk of poor outcomes for later life mortgage borrowers

14/11/23 Read more

Intelligent compliance for outcomes that matter

Insurers unable to demonstrate robust fair value assessments and adherence to product governance

How advice firms should navigate the AI journey

Insurers urged to demonstrate fair value and good customer outcomes

Five key questions to consider when changing your advice model

Discretionary commission arrangements review – do I need to act?

Five key priorities for long-term Consumer Duty success

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Technical Complaints Handlers / Business Reviewers
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Insurers unable to demonstrate robust fair value assessments and adherence to product governance

Insurers urged to demonstrate fair value and good customer outcomes

Five key questions to consider when changing your advice model

Discretionary commission arrangements review – do I need to act?

Case study: Calculator build and assurance

Case study: Responsive resourcing

Case study: Specialist resourcing

Case study: RegTech remediation project

Case study: RegTech enabled Past Business Review

Case Study: Outsourced business assurance accelerated by RegTech

Case study: Project rescued by RegTech

Case study: AML Customer Due Diligence Review

Case study: AML Review & Remediation

Case study: Redress calculations

Case study: Defined benefit transfers

Case study: Past business review

A reflection: Identifying potentially vulnerable customers then and now

How to deliver fair treatment to customers who are (or may become) vulnerable

How to establish a robust evidential trail and deliver fair value for assets under advice customers

Consumer Duty: FCA review highlights risks for motor insurance customers

FCA announces review into firms’ approaches to vulnerability for 2024

FCA urges advisers to re-assess retirement income support processes following review

Assessing vulnerability: How can firms help mitigate risks of DIY SIPPs?

Why are equity release and later life mortgages in the FCA spotlight?