TCC Group has a long-term strategic alliance with a Big 4 firm as the sole supplier of high- quality resource across a range of sectors and business functions.

Delivering a large-scale remediation programme for a global wealth and asset management firm, in strategic partnership with a Big 4 firm.

A leading advice and investment management firm.

The client is a financial services group comprising approximately 20 regulated entities, including insurance intermediaries, managing general agents, financial planning firms, and employee benefit firms.

The client provides business process services to the UK Life and Pensions industry, transforming, administering, and managing millions of policies for major clients.

By applying detailed analysis and regulatory insight, TCC’s experts helped the client manage exposure accurately and mitigate unnecessary financial and operational risk.

By combining technical modelling expertise with rigorous testing and validation, TCC’s experts enabled the bank to produce defensible redress calculations covering tens of millions in exposure.

Providing the insight and assurance needed to support pricing, deal negotiation and strategic decision-making with confidence.

A wealth management firm received a Section 166 (s.166) notification, prompting an investigatory review of issues related to ongoing services. The firm required external support to manage the scale and complexity of the upcoming remediation programme.

Our initial engagement to support business-as-usual complaints function led to supporting a large-scale ongoing advice servicing complaints operation

Outsourcing also results in a regular independent view on the business written.

We were engaged to conduct a detailed compliance review and produce a remediation action plan within tight timescales

Redress project streamlined with bespoke calculators

Our bespoke solution minimised costs without sacrificing quality, time or volume.

Responsive resourcing keeps compliance audit on track

Large scale resourcing gets remediation project moving

Harnessing the power of RegTech, we saved our client £1.2m in project costs.

RegTech enabled PBR saves £3m

Discover how our high-performance business assurance helped a client deal with a fluctuating workload faster and with superior quality.

Find out how we rescued and turned around a struggling arrears remediation project and cut the review times by a quarter.

Risk diminished with strengthened customer due diligence

AML defences reinforced with review

Redress expertise slashes review costs by 20%