How to transform your culture - watch on demand
Make use of culture intelligence to create real change that matters.
We know the commercial success of your business is rooted in your company culture. Get this right and you’ll reduce costs, achieve stronger compliance and harness a loyal customer base that delivers consistent value.
And it's not just you and your customers that benefit. You'll be contributing to building confidence and trust in our sector. We know what we do is making a difference for all, which is why we are so passionate about our work.
In a nutshell, we help our UK and Australian clients to:
Our culture focus places your customers at the heart of your business. As a result, you get a happier, more loyal customer base, with less chance of costly complaints and remediation impacting your bottom line.
We link technology with regulatory expertise to give you more efficient and smarter ways to tackle conduct risk and compliance. Consequently, you get more cost-effective support that is better value for money.
With 20 years of experience behind us, we take our compliance expertise and ground-breaking tech to the Australian market.
Responding to our clients' needs for smarter compliance services, we accelerated our solutions with RegTech.
TCC and sister company, Recordsure, continue go from strength-to-strength, assisting an ever increasing number of firms.
We launch our conduct and culture risk assessment, helping firms evidence and measure their cultural transformations.
The Consulting Consortium successfully rebrands to TCC, with a new image to support the company’s next phase of growth.
We are named Compliance Consulting Firm of the Year (UK) in the Finance Monthly Global Awards.
We secure a £10m investment from the Business Growth Fund (BGF) to aid further growth.
We are named on the Sunday Times Virgin Fast Track 100 and acquire Swaines, enabling us to extend our retained support solutions to SMEs.
Work begins on the development of RecordSure, a compliance solution which detects and mitigates compliance risk, improves monitoring efficiency and reduces compliance costs.
We achieve 75% growth over three years, which is efficiently managed through robust internal systems.
As a result of our growing reputation for delivering pragmatic and effective solutions, TCC begins working with a number of global retail banks.
The financial crisis hits and we respond by developing innovative, ‘business ready’ solutions that deliver both commercial and compliance benefits.
We begin to reap the rewards of our innovative approach, winning ‘Complinet’s Most Practical Consulting Group award’ for two consecutive years.
We open our UK Operations Centre, a central hub for outsourced review, redress and complaint handling solutions. This results in winning our first £million contract.
TCC is officially incorporated. We begin life as a boutique consultancy, focused on pragmatic, proportionate and commercially viable compliance solutions.
Entrepreneur Joanne Smith forms a consortium of consultants to help firms make sense of the raft of regulations from the new regulatory body - the FSA.
We uphold the highest standards for quality and data security to give you confidence we will look after your most important assets and deliver services of superior value.
We manage and protect information assets to the ISO 27001 standard so you can be confident they remain safe and secure.
Our managed services operation is certified as meeting the ISO 9001 standard. Our Quality Management System ensures you receive services that are fit for purpose and exceed your expectations.
Our organisation is certified to uphold the OHSAS standards for Occupational Health and Safety Management best practice in the work environment.
TCC is fully registered on the FSQS supplier qualification system, as set out by participating buying organisations.