How to prepare for the FCA's new Consumer Duty regulations for positive, compliant outcomes
Practical and preparatory steps to Duty compliance
21/09/22
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About Us
We believe commercial success is rooted in your company culture. This connection is key to reduce costs, guarantee compliance, and harness a loyal customer base.
Enhance culture and drive efficiencies by linking technology with regulatory expertise, helping you work smarter to tackle risk and compliance.
Providing our UK and Australian clients with the solutions to reduce the burden of compliance:
End-to-end compliance outsourcing
We have the smart tech, clever people and extensive experience you can trust for complex review and remediation projects.
Expert regulatory advice
If you’re looking to exceed regulatory expectations while reaching new commercial goals – we’re the team for you.
First-rate resourcing and recruitment solutions
Get your hands on the best quality people with the right skills to meet your operational needs and regulatory obligations.
Meet the team
Our global team consists of some of the brightest minds in compliance. Find out more about them:
Meet the team
Our history
2021
We proudly celebrated 20 years of changing the face of compliance with forward-thinking, pragmatic solutions.
2020
We take our compliance expertise and ground-breaking tech to the Australian market, helping firms to tackle some of the conduct issues raised in the Royal Commission.
2019
Responding to our clients' needs for smarter compliance services, we accelerated our solutions with RegTech.
2018
TCC and sister company, Recordsure, continue go from strength-to-strength, assisting an ever increasing number of firms.
2017
We launch our conduct and culture risk assessment, helping firms evidence and measure their cultural transformations.
2016
The Consulting Consortium successfully rebrands to TCC, with a new image to support the company’s next phase of growth.
2015
We are named Compliance Consulting Firm of the Year (UK) in the Finance Monthly Global Awards.
2014
We secure a £10m investment from the Business Growth Fund (BGF) to aid further growth.
2013
We are named on the Sunday Times Virgin Fast Track 100 and acquire Swaines, enabling us to extend our retained support solutions to SMEs.
2012
Work begins on the development of RecordSure, a compliance solution which detects and mitigates compliance risk, improves monitoring efficiency and reduces compliance costs.
2011
We achieve 75% growth over three years, which is efficiently managed through robust internal systems.
2010
As a result of our growing reputation for delivering pragmatic and effective solutions, TCC begins working with a number of global retail banks.
2008
The financial crisis hits and we respond by developing innovative, ‘business ready’ solutions that deliver both commercial and compliance benefits.
2007
We begin to reap the rewards of our innovative approach, winning ‘Complinet’s Most Practical Consulting Group award’ for two consecutive years.
2004
We open our UK Operations Centre, a central hub for outsourced review, redress and complaint handling solutions. This results in winning our first £million contract.
2001
TCC is officially incorporated. We begin life as a boutique consultancy, focused on pragmatic, proportionate and commercially viable compliance solutions.
2000
Entrepreneur Joanne Smith forms a consortium of consultants to help firms make sense of the raft of regulations from the new regulatory body - the FSA.
Our certified standards
We uphold the highest standards for quality and data security to give you confidence we will look after your most important assets and deliver services of superior value.
ISO/IEC 27001: 2013 certification
We manage and protect information assets to the ISO 27001 standard so you can be confident they remain safe and secure.
ISO 9001:2015 certification
Our managed services operation is certified as meeting the ISO 9001 standard. Our Quality Management System ensures you receive services that are fit for purpose and exceed your expectations.
ISO 45001:2018 certification
Our organisation is certified to uphold the OHSAS standards for Occupational Health and Safety Management best practice in the work environment.
FSQS Registered
TCC is fully registered on the FSQS supplier qualification system, as set out by participating buying organisations.
EcoVadis Gold Rating
TCC received a Gold medal from sustainability experts EcoVadis for our management of the economic, social and environmental impact of our work, including sustainable procurement, labour ethics and human rights.
ISO 14001:2015
Our ISO 14001 certification demonstrates our commitment to protecting the environment and reducing our environmental impact, through our own business activities and via our suppliers.