Technical Complaints Handlers / Business Reviewers

£250 per day (via an umbrella)
Contract Opportunity to work remotely

TCC is urgently looking for a large team of experienced Diploma Level 4 qualified Advice Complaints Handlers and Business Reviewers for an ongoing project investigating complaints relating to suitability of advice on pensions and investments business in particular.


Job Title: Advice Complaints Handler

Rate: £250 per day (via an umbrella)

Start Date: September/October 2023

Duration: 12 months

Location: Working from Home



  • End-to-end complaints handling, including review, decision making and redress.
  • The focus is on suitability of advice on pensions and investment business.



  • Diploma Level 4 Qualified.
  • Pension and Investment complaint handling and/or business review experience is required. Paraplanning experience will also be considered.
  • Professional, excellent attention to detail, ability to make decisions as well as following set processes & procedures.


If you are available and interested, please forward your CV with COMPLAINTS in the subject line to:

020 8152 4620


We look forward to hearing from you.


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