Advice & suitability Archives

What can firms do to support their vulnerable customers during the cost-of-living crisis?

The British public is currently facing a perfect storm of inflation, price increases and fuel

Ask Harry Eastwood: why outsourcing redress calculations is the best thing for your business

This week we talk to Harry, TCC's Actuarial & Redress Director, about why outsourcing redress calculations will give you faster and more accurate results.

23/02/22 Read more

Ask Harry Eastwood: the challenges of DB redress calculations

In the second of our Q&A interviews with Harry Eastwood, we explore the common obstacles when calculating redress for pension transfer cases.

10/02/22 Read more

Ask Harry Eastwood: how can firms prepare for the British Steel redress scheme?

In the first of a three-part Q&A interviews with Harry Eastwood, our Actuarial & Redress Director, we unpick what we know about the FCA's proposed consumer redress scheme so far and what's coming next.

25/01/22 Read more

Case study: Redress calculations

Redress expertise slashes review costs by 20%

22/12/21 Read more

News

Suitability and Equity Release: How well do you know your client?

The equity release market has enjoyed a surge in activity in recent years as more and more people look

24/11/21 Go to article

News

How to integrate sustainability into the advice process

05/10/21 Go to article

How-to guides

Guide to Equity Release advice: the building blocks to great outcomes

From double checking your customer's understanding, to getting all your evidence lined up - here's some of the common weaknesses we see in Equity Release advice, and how to avoid them.

27/08/21 Download

News

How has the contingent charging ban impacted the advice industry?

08/07/21 Go to article

Suitability lessons learnt from the British Steel pension scandal

Whether the FCA will install a redress scheme for British Steel advisers remains to be seen, but what steps can advice firms take to both avoid a similar pensions crisis in the future and root out potential risk in their back book?

29/06/21 Read more

News

Lessons from the FCA's DB transfer guidance

20/05/21 Go to article

How-to guides

Trends in DB transfers: how far have we come, really?

From missing information, to lack of evidence - here's what we're seeing in the DB advice market

04/05/21 Download

The power of enhancing, not replacing, people with technology

09/02/21 Read more

How we're breaking the Iron Triangle

The 'Iron Triangle' is the delicate balance between quality, cost and speed. Most file review projects struggle to achieve all three. Here's how our technology has made it possible.

26/01/21 Read more

Regulation: what you need to look out for in 2021

15/01/21 Read more

News

How smart firms can leverage the new DB transfer rules

05/11/20 Go to article

The what and how of ongoing suitability

While so much time and effort is put into getting that initial advice right, what happens when a clients’ circumstances change? Can you be certain that advice is still suitable?

17/07/20 Read more

News

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What can firms do to support their vulnerable customers during the cost-of-living crisis?

Ask Harry Eastwood: why outsourcing redress calculations is the best thing for your business

Ask Harry Eastwood: the challenges of DB redress calculations

Ask Harry Eastwood: how can firms prepare for the British Steel redress scheme?

Case study: Redress calculations

Suitability and Equity Release: How well do you know your client?

How to integrate sustainability into the advice process

Guide to Equity Release advice: the building blocks to great outcomes

How has the contingent charging ban impacted the advice industry?

Suitability lessons learnt from the British Steel pension scandal

Lessons from the FCA's DB transfer guidance

Trends in DB transfers: how far have we come, really?

The power of enhancing, not replacing, people with technology

How we're breaking the Iron Triangle

Regulation: what you need to look out for in 2021

How smart firms can leverage the new DB transfer rules

The what and how of ongoing suitability

Advisers, does your pension transfer advice cover all bases?

How to evidence suitable equity release advice

Remediation risk in the Covid-19 era

Emerging from the fog: re-imagining the future of wealth management

Emerging from the fog: post-lockdown challenges for Wealth Managers

The final countdown for poor DB transfer advice

Why vulnerability should be a top priority for advisers