What happened?
The UK is a leading global hub for financial services and home to a burgeoning financial technology market. Each year, the UK FinTech Awards celebrates the incredible FinTech community, and the accomplishments and triumphs of the UK’s best and brightest.
“We had a fantastic response and hundreds of entries for our independent judging panel to review. The debates were fierce, and the results close. It was our most competitive year yet.”
UK FinTech Awards
The UK FinTech Awards are supported by FinTech Intel, the global market intelligence platform for financial services technology and judged by an independent panel of experts. With the intense competition, being shortlisted for the Innovator of the Year is a fantastic achievement for Joanne Smith – as well as for TCC and Recordsure.
Joanne appreciates the recognition of her hard work and commitment to innovation to serve financial services clients and their customers better. She comments:
“I’m thrilled to be shortlisted amongst the fierce competition. My focus has always been on solving the financial services sector’s biggest challenges – efficient risk management, compliance and better customer care.”
Joanne Smith, Founder and Executive Chair at TCC and Recordsure
Here is what you should know about Joanne Smith
TCC and Recordsure – both founded by Joanne – share decades of experience in compliance and innovative regulatory technology.
Over the years, Joanne has led the way – breaking new ground and challenging the accepted status quo when it comes to key issues in the financial services sector. She has introduced a number of ‘market-first’ RegTech solutions, focused on ensuring compliance and conduct and improving transparency and accountability when dealing with customers.
Recordsure and TCC’s pioneering RegTech solutions deliver tangible business benefits: more effective and better value ways to manage compliance risks, more efficient remediation, and unrivalled intelligence to improve customer experiences and outcomes.
What’s more, the UK FinTech Awards has shortlisted our sister company, Recordsure, for the RegTech of the Year 2022 award for the second year in the row, which is an excellent reason for a double celebration.
Supporting sources
Frequently asked questions
Why was Joanne Smith shortlisted for the UK FinTech Awards?
Joanne Smith was shortlisted for the Innovator of the Year award in recognition of her commitment to innovation in financial services, particularly her work developing regulatory technology solutions that help firms improve compliance, risk management and customer outcomes.
How have TCC and Recordsure contributed to innovation in financial services?
Founded by Joanne Smith, TCC and Recordsure have introduced a range of market-leading RegTech solutions designed to improve compliance oversight, increase transparency, strengthen accountability and enhance customer experiences across the financial services sector.
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- BankingTCC helps retail banks, challenger banks, building societies and specialist banking providers strengthen governance, manage financial crime risk and demonstrate good customer outcomes. Our specialists support Consumer Duty, remediation, regulatory transformation, FCA intervention and compliance assurance programmes through advisory, managed services, specialist resourcing and technology-enabled compliance. With more than 25 years of experience supporting FCA-regulated firms, we help banks respond confidently to regulatory scrutiny while strengthening operational resilience and customer trust.
- General Insurance & ProtectionTCC helps insurers, brokers, MGAs and protection providers evidence fair value, strengthen customer outcomes and identify emerging customer harm. We assess product governance, claims performance, distribution oversight and vulnerability risks, helping firms create regulator-ready evidence, improve operational performance and demonstrate that products and services deliver value throughout the customer lifecycle.
- Lending & Consumer CreditTCC helps consumer credit firms evidence good outcomes, strengthen affordability and vulnerability frameworks, and manage complaints, remediation and regulatory risk. We support lenders with practical, regulator-ready compliance programmes that improve governance, customer treatment and operational resilience.
- Motor FinanceTCC helps motor finance lenders, brokers and providers assess redress exposure, prepare for large-scale customer reviews and strengthen complaints, affordability and Consumer Duty frameworks. We combine regulatory advisory, managed operations, specialist resource and technology-enabled assurance to deliver consistent customer outcomes, robust governance and regulator-ready evidence under heightened FCA scrutiny.
Reviewed by TCC Group Editorial Team