Insights

Transforming Culture and Conduct

Featured Insight

How prepared are you for the Consumer Duty?

By Juana Diaz-Landinez —

With its focus on encouraging firms to take a bolder approach to customer care, the FCA intends

25/03/22 Read more

Get the latest insights and regulatory analysis emailed straight into your inbox.

The top ten aims of the Consumer Duty

With its focus on encouraging firms to take a bolder approach to customer care, the FCA intends

12/05/22 Read more

Are you resource-ready for the consumer debt crisis?

A perfect storm is brewing for Collections and Recovery teams - here's how to manage it.

26/04/22 Read more

Press Release

TCC's Joanne Smith recognised as Innovator of the Year at UK FinTech Awards 2022

We’re delighted to announce that Joanne

21/04/22 Read more

News

Implementing the Consumer Duty: what are the foreseeable challenges?

Replacing the previous Treating Customers Fairly (TCF) requirements, the Consumer Duty

12/04/22 Go to article

#IWD2022: creating a menopause-friendly workplace

For the month of March, we’ve been continuing the International Women’s Day celebrations

31/03/22 Read more

Three ways digital transformation is strengthening compliance

United by the principle of ensuring firms do their part to provide a fair and transparent service

29/03/22 Read more

Media enquiries

For all press related queries please contact the marketing team on 0113 261 5876 or email marketing@tcc.group

News

How prepared are you for the Consumer Duty?

The FCA’s long-awaited Consumer Duty is expected to hold regulated firms to a whole new standard of

25/03/22 Go to article

#IWD2022: ending the workplace silence around fertility treatment

This year’s IWD theme is focused on breaking bias for working women – we’re taking the

24/03/22 Read more

Press Release

TCC and Recordsure win joint ‘Best RegTech Company’ prize at FinTech Breakthrough Awards 2022

We’re very pleased to reveal that TCC and Recordsure

17/03/22 Read more

#IWD2022: breaking the bias for working parents

This week we hear from Hana Shackleton, Marketing Manager here at TCC & Recordsure, about the unique challenges faced by working parents, particularly mothers returning to the workplace following maternity leave...

15/03/22 Read more

Press Release

#IWD2022: the three workplace biases we want to break

We're celebrating International Women's Day with a #BreakTheBias blog series - keep an eye out for the first instalment!

08/03/22 Read more

Press Release

Joanne Smith makes finalist list for Innovator of the Year 2022 Award

We're proud to announce that Joanne Smith, Founder and Executive Chair at TCC Group and Recordsure,

06/03/22 Read more

Case studies

Case study: Redress calculations

Redress expertise slashes review costs by 20%

22/12/21 Read more

Case study: AML Review & Remediation

AML defences reinforced with review

09/04/21 Read more

Case study: AML Customer Due Diligence Review

Risk diminished with strengthened customer due diligence

09/04/21 Read more

Case study: SMCR post-implementation review

SMCR review brings peace of mind in a chaotic time

06/07/20 Read more

Case study: Culture & conduct risk assessment

Connecting the dots: tackling conduct risk with a better culture

19/05/20 Read more

Ask Harry Eastwood: why outsourcing redress calculations is the best thing for your business

This week we talk to Harry, TCC's Actuarial & Redress Director, about why outsourcing redress calculations will give you faster and more accurate results.

23/02/22 Read more

Five-Minute Insights: Embedding Compliance with RegTech

Sabrina Del Prete

21/02/22 Read more

Ask Harry Eastwood: the challenges of DB redress calculations

In the second of our Q&A interviews with Harry Eastwood, we explore the common obstacles when calculating redress for pension transfer cases.

10/02/22 Read more

News

How advisers can balance digital innovation and human relationships

Recent research has shown that digital engagement with customers is rapidly becoming the norm for financial

10/02/22 Go to article

Five-Minute Insights: Exploring the Link Between Culture and ESG

Emma Parry has

09/02/22 Read more

Five-Minute Insights: Transforming Outcomes Through Technology

Ian Ewart has

01/02/22 Read more

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Ask Harry Eastwood: how can firms prepare for the British Steel redress scheme?

In the first of a three-part Q&A interviews with Harry Eastwood, our Actuarial & Redress Director, we unpick what we know about the FCA's proposed consumer redress scheme so far and what's coming next.

25/01/22 Read more

Press Release

New year, new faces: Garry Evans joins TCC & Recordsure team

2022 will see some exciting developments here at TCC and our sister company, Recordsure. First up is

18/01/22 Read more

Why a holistic approach is the future for advisers and wealth managers

The wealth industry is changing. There’s no doubt about that. According to the recent

14/01/22 Read more

Case study: Redress calculations

Redress expertise slashes review costs by 20%

22/12/21 Read more

Press Release

TCC secures top rating for sustainability

We've achieved a gold rating in our recent EcoVadis sustainability assessment!

16/12/21 Read more

Watch on-demand: what's on the horizon for the wealth industry in 2022 and beyond?

Our panel of experts discuss how the wealth industry is changing, and delve into the latest research.

15/12/21 Read more

How prepared are you for the Consumer Duty?

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The top ten aims of the Consumer Duty

Are you resource-ready for the consumer debt crisis?

TCC's Joanne Smith recognised as Innovator of the Year at UK FinTech Awards 2022

Implementing the Consumer Duty: what are the foreseeable challenges?

#IWD2022: creating a menopause-friendly workplace

Three ways digital transformation is strengthening compliance

Media enquiries

How prepared are you for the Consumer Duty?

#IWD2022: ending the workplace silence around fertility treatment

TCC and Recordsure win joint ‘Best RegTech Company’ prize at FinTech Breakthrough Awards 2022

#IWD2022: breaking the bias for working parents

#IWD2022: the three workplace biases we want to break

Joanne Smith makes finalist list for Innovator of the Year 2022 Award

Case study: Redress calculations

Case study: AML Review & Remediation

Case study: AML Customer Due Diligence Review

Case study: SMCR post-implementation review

Case study: Culture & conduct risk assessment

Ask Harry Eastwood: why outsourcing redress calculations is the best thing for your business

Five-Minute Insights: Embedding Compliance with RegTech

Ask Harry Eastwood: the challenges of DB redress calculations

How advisers can balance digital innovation and human relationships

Five-Minute Insights: Exploring the Link Between Culture and ESG

Five-Minute Insights: Transforming Outcomes Through Technology

Subscribe

Ask Harry Eastwood: how can firms prepare for the British Steel redress scheme?

New year, new faces: Garry Evans joins TCC & Recordsure team

Why a holistic approach is the future for advisers and wealth managers

Case study: Redress calculations

TCC secures top rating for sustainability

Watch on-demand: what's on the horizon for the wealth industry in 2022 and beyond?