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New Consumer Duty: firms are required to have an implementation plan in place by October 2022

27/07/22 Download

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How-to guides

How to prepare for the FCA's new Consumer Duty regulations for positive, compliant outcomes

Practical and preparatory steps to Duty compliance

21/09/22 Download

Understanding the issues on Defined Benefits transfers

In the first of our subject matter expert interviews,

15/09/22 Read more

News

Three key steps to ensuring Consumer Duty readiness

With the FCA’s deadline for implementation plans confirmed for 31st October 2022, firms

24/08/22 Go to article

The FCA's Appointed Representatives (AR) regime: more stringent oversight rules to take effect in December 2022

Earlier this week, the FCA published a new

04/08/22 Read more

New Consumer Duty: firms are required to have an implementation plan in place by October 2022

The wait is over, after over a year of debate, speculation and rumours from all corners of the

27/07/22 Read more

Press Release

Women in Governance, Risk and Compliance: meet TCC and Recordsure’s Joanne Smith

After being named

26/07/22 Read more

Media enquiries

For all press related queries please contact the marketing team on 0113 261 5876 or email marketing@tcc.group

News

Consumer Duty myth-busting: what do firms need to know?

Despite only weeks to go until the final Consumer Duty rules are announced,

15/07/22 Go to article

Two million missed payments and counting: the realities of the cost-of-living crisis

Why technology is the critical element when equipping your C&R function to better handle the inevitable influx of new calls

13/07/22 Read more

News

Three rules for turning complaints into valuable lessons

How can you approach complaints in a way that's constructive for both parties? In FT Adviser, Associate

14/06/22 Go to article

Press Release

TCC named UK’s Financial Services Compliance Consultancy of the Year at GAE Awards

We’re thrilled to announce that we’ve been awarded 2022’s 'Financial Services Compliance

01/06/22 Read more

News

Spotting the warning signs of a risky acquisition

The financial sector is currently experiencing a significant surge in acquisitions. And though these

25/05/22 Go to article

Press Release

TCC Founder Joanne Smith to join judging panel at Women in GRC Awards 2022

We’re very happy to announce that TCC and

24/05/22 Read more

Case studies

Case study: Redress calculations

Redress expertise slashes review costs by 20%

22/12/21 Read more

Case study: AML Review & Remediation

AML defences reinforced with review

09/04/21 Read more

Case study: AML Customer Due Diligence Review

Risk diminished with strengthened customer due diligence

09/04/21 Read more

Case study: SMCR post-implementation review

SMCR review brings peace of mind in a chaotic time

06/07/20 Read more

Case study: Culture & conduct risk assessment

Connecting the dots: tackling conduct risk with a better culture

19/05/20 Read more

The top ten aims of the Consumer Duty

With its focus on encouraging firms to take a bolder approach to customer care, the FCA intends

12/05/22 Read more

Are you resource-ready for the consumer debt crisis?

A perfect storm is brewing for Collections and Recovery teams - here's how to manage it.

26/04/22 Read more

Press Release

TCC's Joanne Smith recognised as Innovator of the Year at UK FinTech Awards 2022

We’re delighted to announce that Joanne

21/04/22 Read more

News

Implementing the Consumer Duty: what are the foreseeable challenges?

Replacing the previous Treating Customers Fairly (TCF) requirements, the Consumer Duty

12/04/22 Go to article

#IWD2022: creating a menopause-friendly workplace

For the month of March, we’ve been continuing the International Women’s Day celebrations

31/03/22 Read more

Three ways digital transformation is strengthening compliance

United by the principle of ensuring firms do their part to provide a fair and transparent service

29/03/22 Read more

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News

How prepared are you for the Consumer Duty?

The FCA’s long-awaited Consumer Duty is expected to hold regulated firms to a whole new standard of

25/03/22 Go to article

#IWD2022: ending the workplace silence around fertility treatment

This year’s IWD theme is focused on breaking bias for working women – we’re taking the

24/03/22 Read more

Press Release

TCC and Recordsure win joint ‘Best RegTech Company’ prize at FinTech Breakthrough Awards 2022

We’re very pleased to reveal that TCC and Recordsure

17/03/22 Read more

#IWD2022: breaking the bias for working parents

This week we hear from Hana Shackleton, Marketing Manager here at TCC & Recordsure, about the unique challenges faced by working parents, particularly mothers returning to the workplace following maternity leave...

15/03/22 Read more

Press Release

#IWD2022: the three workplace biases we want to break

We're celebrating International Women's Day with a #BreakTheBias blog series - keep an eye out for the first instalment!

08/03/22 Read more

Press Release

Joanne Smith makes finalist list for Innovator of the Year 2022 Award

We're proud to announce that Joanne Smith, Founder and Executive Chair at TCC Group and Recordsure,

06/03/22 Read more

New Consumer Duty: firms are required to have an implementation plan in place by October 2022

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How to prepare for the FCA's new Consumer Duty regulations for positive, compliant outcomes

Understanding the issues on Defined Benefits transfers

Three key steps to ensuring Consumer Duty readiness

The FCA's Appointed Representatives (AR) regime: more stringent oversight rules to take effect in December 2022

New Consumer Duty: firms are required to have an implementation plan in place by October 2022

Women in Governance, Risk and Compliance: meet TCC and Recordsure’s Joanne Smith

Media enquiries

Consumer Duty myth-busting: what do firms need to know?

Two million missed payments and counting: the realities of the cost-of-living crisis

Three rules for turning complaints into valuable lessons

TCC named UK’s Financial Services Compliance Consultancy of the Year at GAE Awards

Spotting the warning signs of a risky acquisition

TCC Founder Joanne Smith to join judging panel at Women in GRC Awards 2022

Case study: Redress calculations

Case study: AML Review & Remediation

Case study: AML Customer Due Diligence Review

Case study: SMCR post-implementation review

Case study: Culture & conduct risk assessment

The top ten aims of the Consumer Duty

Are you resource-ready for the consumer debt crisis?

TCC's Joanne Smith recognised as Innovator of the Year at UK FinTech Awards 2022

Implementing the Consumer Duty: what are the foreseeable challenges?

#IWD2022: creating a menopause-friendly workplace

Three ways digital transformation is strengthening compliance

Subscribe

How prepared are you for the Consumer Duty?

#IWD2022: ending the workplace silence around fertility treatment

TCC and Recordsure win joint ‘Best RegTech Company’ prize at FinTech Breakthrough Awards 2022

#IWD2022: breaking the bias for working parents

#IWD2022: the three workplace biases we want to break

Joanne Smith makes finalist list for Innovator of the Year 2022 Award