Topic Archives

How-to guides

How to prepare for the FCA's new Consumer Duty regulations for positive, compliant outcomes

Practical and preparatory steps to Duty compliance

21/09/22 Download

Understanding the issues on Defined Benefits transfers

In the first of our subject matter expert interviews,

15/09/22 Read more

News

Three key steps to ensuring Consumer Duty readiness

With the FCA’s deadline for implementation plans confirmed for 31st October 2022, firms

24/08/22 Go to article

The FCA's Appointed Representatives (AR) regime: more stringent oversight rules to take effect in December 2022

Earlier this week, the FCA published a new

04/08/22 Read more

New Consumer Duty: firms are required to have an implementation plan in place by October 2022

The wait is over, after over a year of debate, speculation and rumours from all corners of the

27/07/22 Read more

News

Consumer Duty myth-busting: what do firms need to know?

Despite only weeks to go until the final Consumer Duty rules are announced,

15/07/22 Go to article

Two million missed payments and counting: the realities of the cost-of-living crisis

Why technology is the critical element when equipping your C&R function to better handle the inevitable influx of new calls

13/07/22 Read more

News

Spotting the warning signs of a risky acquisition

The financial sector is currently experiencing a significant surge in acquisitions. And though these

25/05/22 Go to article

The top ten aims of the Consumer Duty

With its focus on encouraging firms to take a bolder approach to customer care, the FCA intends

12/05/22 Read more

Are you resource-ready for the consumer debt crisis?

A perfect storm is brewing for Collections and Recovery teams - here's how to manage it.

26/04/22 Read more

News

Implementing the Consumer Duty: what are the foreseeable challenges?

Replacing the previous Treating Customers Fairly (TCF) requirements, the Consumer Duty

12/04/22 Go to article

Three ways digital transformation is strengthening compliance

United by the principle of ensuring firms do their part to provide a fair and transparent service

29/03/22 Read more

News

How prepared are you for the Consumer Duty?

The FCA’s long-awaited Consumer Duty is expected to hold regulated firms to a whole new standard of

25/03/22 Go to article

#IWD2022: ending the workplace silence around fertility treatment

This year’s IWD theme is focused on breaking bias for working women – we’re taking the

24/03/22 Read more

#IWD2022: breaking the bias for working parents

This week we hear from Hana Shackleton, Marketing Manager here at TCC & Recordsure, about the unique challenges faced by working parents, particularly mothers returning to the workplace following maternity leave...

15/03/22 Read more

Ask Harry Eastwood: why outsourcing redress calculations is the best thing for your business

This week we talk to Harry, TCC's Actuarial & Redress Director, about why outsourcing redress calculations will give you faster and more accurate results.

23/02/22 Read more

Five-Minute Insights: Embedding Compliance with RegTech

Sabrina Del Prete

21/02/22 Read more

Ask Harry Eastwood: the challenges of DB redress calculations

In the second of our Q&A interviews with Harry Eastwood, we explore the common obstacles when calculating redress for pension transfer cases.

10/02/22 Read more

News

How advisers can balance digital innovation and human relationships

Recent research has shown that digital engagement with customers is rapidly becoming the norm for financial

10/02/22 Go to article

Five-Minute Insights: Exploring the Link Between Culture and ESG

Emma Parry has

09/02/22 Read more

Five-Minute Insights: Transforming Outcomes Through Technology

Ian Ewart has

01/02/22 Read more

Ask Harry Eastwood: how can firms prepare for the British Steel redress scheme?

In the first of a three-part Q&A interviews with Harry Eastwood, our Actuarial & Redress Director, we unpick what we know about the FCA's proposed consumer redress scheme so far and what's coming next.

25/01/22 Read more

Case study: Redress calculations

Redress expertise slashes review costs by 20%

22/12/21 Read more

Watch on-demand: what's on the horizon for the wealth industry in 2022 and beyond?

Our panel of experts discuss how the wealth industry is changing, and delve into the latest research.

15/12/21 Read more

Filter by —

How to prepare for the FCA's new Consumer Duty regulations for positive, compliant outcomes

Understanding the issues on Defined Benefits transfers

Three key steps to ensuring Consumer Duty readiness

The FCA's Appointed Representatives (AR) regime: more stringent oversight rules to take effect in December 2022

New Consumer Duty: firms are required to have an implementation plan in place by October 2022

Consumer Duty myth-busting: what do firms need to know?

Two million missed payments and counting: the realities of the cost-of-living crisis

Spotting the warning signs of a risky acquisition

The top ten aims of the Consumer Duty

Are you resource-ready for the consumer debt crisis?

Implementing the Consumer Duty: what are the foreseeable challenges?

Three ways digital transformation is strengthening compliance

How prepared are you for the Consumer Duty?

#IWD2022: ending the workplace silence around fertility treatment

#IWD2022: breaking the bias for working parents

Ask Harry Eastwood: why outsourcing redress calculations is the best thing for your business

Five-Minute Insights: Embedding Compliance with RegTech

Ask Harry Eastwood: the challenges of DB redress calculations

How advisers can balance digital innovation and human relationships

Five-Minute Insights: Exploring the Link Between Culture and ESG

Five-Minute Insights: Transforming Outcomes Through Technology

Ask Harry Eastwood: how can firms prepare for the British Steel redress scheme?

Case study: Redress calculations

Watch on-demand: what's on the horizon for the wealth industry in 2022 and beyond?