Transforming Compliance and Conduct

Redress calculations

Tools and expertise you can trust for complex redress projects

Calculations and calculators you can trust delivered by our in-house actuarial team.

Whether it’s assuring your calculators, adapting existing tools, or carrying out the calculations themselves, we adopt an efficient, tailored approach that gives you what you need. Our in-house team of actuarial and redress experts are second to none, with years of practical experience calculating loss or detriment across a comprehensive list of product types.

The FCA recently announced it’ll be consulting on a S404 Consumer Redress Scheme for British Steel pension transfers. For high-profile cases like BSPS, you only want the best.

If you want provisional calculations to help with your forecasting, or just need existing complaints wrapping up quickly, we’re here to help.

What we do

Make the most of our three specialisms:

Redress and loss calculations

We are experienced in handling simple and high volume or complex and targeted calculations. We advise on the best course to make sure outcomes are fair for your customers, are commercially viable for you, and that the approach meets applicable FOS and FCA guidelines.

Case handling

We can handle some or all aspects of the settlement process, taking the problem off your hands. This may include loss assessment report, offer letter and settlement phases as well as conducting quality assurance.

Calculator build and assurance

We build and assure calculator tools for any context, compatible with a range of applications and software platforms. We also work to maintain, adapt and assure existing calculators.

Our tailored solution is specific to your needs and has had actuarial sign-off – far more comprehensive than a generic off-the-shelf calculator.

Read our case study to learn more

Read our infographic for more information on our redress and calculations solutions

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How we do it better

Experience matters

We’ve built, assured and maintained calculators and calculated redress across the breadth of financial services products and sectors.

Unmatched knowledge

When it comes to nuanced and complex cases, you can trust us. We understand the endless intricacies of actuarial redress and calculations so you don’t have to.