Consumer Duty and fair value: where are you now?
Business Systems, a leading provider of compliance and customer experience solutions, and TCC, a renowned consultancy firm specialising in financial services, and Recordsure, a unique AI RegTech provider, today announced they are joining forces to provide advisory services and ongoing support to address the new Consumer Duty regulations.
Consumer Duty, a transformative piece of legislation, has already come into effect on 31 July 2023. This landmark regulation places significant responsibilities on financial institutions to act in the best interests of their customers, ensuring fair treatment and improved outcomes for all consumers.
Recognising the complexities and challenges that Consumer Duty presents for businesses, Business Systems and TCC have joined hands to provide tailored consultancy services, including:
“We are excited to partner with TCC in this endeavour,” said Adam Kantor, CEO at Business Systems. “This collaboration aligns perfectly with our commitment to empowering organisations with thought leadership advice and cutting-edge solutions to meet regulatory challenges effectively.
“Together, we aim to help our clients embrace Consumer Duty as an opportunity to strengthen customer trust and loyalty.”