Following the FCA’s latest feedback on ongoing advice, TCC’s Strategic Regulatory Director, Jason Wintie, has explored what this renewed focus on historic delivery means for advice firms as featured in Always Finance News.

The regulator’s softer tone should not be mistaken for lesser expectations. The regulator made clear that firms still have obligations under the Consumer Duty and Dispute Resolution: Complaints Sourcebook (DISP) to identify and put right any harm caused to clients, not just in response to complaints but wherever foreseeable harm may have occurred. That responsibility extends to advice delivered as far back as 2018.

Read the full article here.