The FCA’s business plan for 2019/20 sets out its priorities for the coming year. Over the past 12 months, the FCA’s focus has been on EU withdrawal which has consumed a significant proportion of its resources. This year, while the overall priority categories have seen little change, the emphasis on specific priorities has changed. Going forward, the focus will be on Operational Resilience, AML, Culture and Governance, and Fair Treatment of Existing Customers.

We know you’re time poor, so to help you get to grips with the basics we bring you a summary of the business plan and provide some insight into where you should be focusing your compliance resources.

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