Business Systems, TCC and Recordsure join forces to provide comprehensive expertise and guidance on new Consumer Duty regulations
Business Systems, TCC and Recordsure join forces to provide comprehensive expertise and guidance on new Consumer Duty regulations
Prepare for 2023: The importance of robust evidencing for Equity Release firms There was cause for optimism for providers and intermediaries according to Equity 12/01/23 Read more
Three steps to review your Retirement Income advice Earlier this month, the FCA released a Portfolio 20/12/22 Read more
FCA’s Appointed Representative regime and the regulatory focus on Principal firms As the new FCA’s S165 data collection for Principal firms comes into action this Thursday 07/12/22 Read more
News Rethinking vulnerability for the Consumer Duty era The Consumer Duty is intended to raise the bar for customer protection across financial services, placing 05/12/22 Go to article
Webinar recap: Understanding the Consumer Duty’s good customer outcomes Last week Consumer Duty expert and TCC’s 28/11/22 Read more
Webinar Recap: Why Consumer Duty compliance is critical for financial services firms On Monday, 31st October 2022, TCC’s Associate Director and Consumer Duty expert Neil Dethick 15/11/22 Read more
A helpful summary of the FCA’s four Consumer Duty outcomes The hugely significant shift towards the FCA’s new Consumer Duty will culminate in its first 26/10/22 Read more
How-to guides FCA Outcome 4: Consumer support Spotlight on the FCA’s four Consumer Duty outcomes 19/10/22 Download
News Consumer Duty compliance: how should firms approach the Four Outcomes? With the deadline for Consumer Duty Implementation Plans now less than two weeks away, firms should be 19/10/22 Go to article
Five need-to-know Consumer Duty practicalities It's no longer viable to think you've got it covered. Ensure you're meeting Duty requirements in practice, not just in theory. 12/10/22 Read more
How-to guides FCA Outcome 3: Consumer understanding Spotlight on the FCA’s four Consumer Duty outcomes 11/10/22 Download
How-to guides FCA Outcome 2: Price and value Spotlight on the FCA’s four Consumer Duty outcomes 04/10/22 Download
How-to guides FCA Outcome 1: Products and services Spotlight on the FCA’s four Consumer Duty outcomes 27/09/22 Download
How-to guides How to prepare for the FCA's new Consumer Duty regulations for positive, compliant outcomes Practical and preparatory steps to Duty compliance 21/09/22 Download
News Three key steps to ensuring Consumer Duty readiness With the FCA’s deadline for implementation plans confirmed for 31st October 2022, firms 24/08/22 Go to article
New Consumer Duty: firms are required to have an implementation plan in place by October 2022 The wait is over, after over a year of debate, speculation and rumours from all corners of the 27/07/22 Read more
News Consumer Duty myth-busting: what do firms need to know? Despite only weeks to go until the final Consumer Duty rules are announced, 15/07/22 Go to article
The top ten aims of the Consumer Duty With its focus on encouraging firms to take a bolder approach to customer care, the FCA intends 12/05/22 Read more
News Implementing the Consumer Duty: what are the foreseeable challenges? Replacing the previous Treating Customers Fairly (TCF) requirements, the Consumer Duty 12/04/22 Go to article
Three ways digital transformation is strengthening compliance United by the principle of ensuring firms do their part to provide a fair and transparent service 29/03/22 Read more
News How prepared are you for the Consumer Duty? The FCA’s long-awaited Consumer Duty is expected to hold regulated firms to a whole new standard of 25/03/22 Go to article