Retail lending Archives

Press Release

The FCA’s multi-firm review flags gaps in support for vulnerable customers

In recent months, the FCA published the findings of its extensive work

01/05/25 Read more

Press Release

TCC Group acquires Momenta Group to expand compliance and resourcing solutions for regulated industries

TCC Group, headed by The Consulting Consortium Holdings company

28/04/25 Read more

TCC April roundup | FCA ongoing advice review: key findings and remaining risks

TCC's regulatory experts review the FCA's findings, outline remaining risks and advise on next steps

23/04/25 Read more

Press Release

TCC announces new appointment: Joel Priest joins as Head of Advisory Resourcing

TCC, a leading strategic resourcing partner matching financial

03/04/25 Read more

TCC roundup: FCA's ongoing advice review and data in compliance

What you need to know about the recent FCA findings, the unnecessary

18/03/25 Read more

FCA fines highlight the need for better customer support

Two recent huge fines imposed by the FCA have once again spotlighted the ongoing need for

24/10/24 Read more

Five key questions to consider when changing your advice model

Recently there has been an uptick in investment advice firms looking to make some material

22/08/24 Read more

Discretionary commission arrangements review – do I need to act?

“Firms who expect the Barclays hearing to result in this issue going away

22/08/24 Read more

Case study: Calculator build and assurance

Redress project streamlined with bespoke calculators

07/08/24 Read more

Case study: Responsive resourcing

Responsive resourcing keeps compliance audit on track

29/07/24 Read more

Case study: Specialist resourcing

Large scale resourcing gets remediation project moving

29/07/24 Read more

Case study: RegTech remediation project

Harnessing the power of RegTech, we saved our client £1.2m in project costs.

24/07/24 Read more

Case study: RegTech enabled Past Business Review

RegTech enabled PBR saves £3m

24/07/24 Read more

Case study: Outsourced business assurance accelerated by RegTech

Discover how our high-performance business assurance helped a client deal with a fluctuating workload faster and with superior quality.

24/07/24 Read more

Case study: Project rescued by RegTech

Find out how we rescued and turned around a struggling arrears remediation project and cut the review times by a quarter.

24/07/24 Read more

Case study: AML Customer Due Diligence Review

Risk diminished with strengthened customer due diligence

18/07/24 Read more

Case study: AML Review & Remediation

AML defences reinforced with review

18/07/24 Read more

Case study: Redress calculations

Redress expertise slashes review costs by 20%

18/07/24 Read more

Case study: Defined benefit transfers

A tailor-made method method to stand the test of time

24/06/24 Read more

Case study: Past business review

Quickly scaling up to deliver large scale past business review

24/06/24 Read more

A reflection: Identifying potentially vulnerable customers then and now

The FCA issued Occasional Paper No.8: Consumer Vulnerability in 2015. It was published with

11/06/24 Read more

How to deliver fair treatment to customers who are (or may become) vulnerable

The FCA has recently imposed a fine of over

06/06/24 Read more

Consumer Duty: FCA review highlights risks for motor insurance customers

FCA outlines new expectations for motor insurers following claims handling review

10/04/24 Read more

FCA announces review into firms’ approaches to vulnerability for 2024

On

20/03/24 Read more

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The FCA’s multi-firm review flags gaps in support for vulnerable customers

TCC Group acquires Momenta Group to expand compliance and resourcing solutions for regulated industries

TCC April roundup | FCA ongoing advice review: key findings and remaining risks

TCC announces new appointment: Joel Priest joins as Head of Advisory Resourcing

TCC roundup: FCA's ongoing advice review and data in compliance

FCA fines highlight the need for better customer support

Five key questions to consider when changing your advice model

Discretionary commission arrangements review – do I need to act?

Case study: Calculator build and assurance

Case study: Responsive resourcing

Case study: Specialist resourcing

Case study: RegTech remediation project

Case study: RegTech enabled Past Business Review

Case study: Outsourced business assurance accelerated by RegTech

Case study: Project rescued by RegTech

Case study: AML Customer Due Diligence Review

Case study: AML Review & Remediation

Case study: Redress calculations

Case study: Defined benefit transfers

Case study: Past business review

A reflection: Identifying potentially vulnerable customers then and now

How to deliver fair treatment to customers who are (or may become) vulnerable

Consumer Duty: FCA review highlights risks for motor insurance customers

FCA announces review into firms’ approaches to vulnerability for 2024

FCA fines highlight the need for better customer support