Case study: Outsourced business assurance accelerated by RegTech Discover how our high-performance business assurance helped a client deal with a fluctuating workload faster and with superior quality. 24/07/24 Read more
Case study: Project rescued by RegTech Find out how we rescued and turned around a struggling arrears remediation project and cut the review times by a quarter. 24/07/24 Read more
Case study: AML Customer Due Diligence Review Risk diminished with strengthened customer due diligence 18/07/24 Read more
Case study: Defined benefit transfers A tailor-made method method to stand the test of time 24/06/24 Read more
Case study: Past business review Quickly scaling up to deliver large scale past business review 24/06/24 Read more
Consumer Duty and fair value: where are you now? After years of consultation and planning, the 20/09/23 Read more
Almost 400 later life mortgage promotions identified as misleading The FCA has published the findings from its 19/09/23 Read more
The impact of the cost-of-living crisis on debt consolidation With falling energy prices, economists are forecasting that the UK’s inflation rate will 12/09/23 Read more
Firms urged to be proactive in identifying vulnerable characteristics in pension transfer customers The FCA has reiterated the importance of firms being alert to indicators of potential vulnerability 06/09/23 Read more
A peak of interest-only mortgages is set to mature in less than a decade Mortgage firms should act now to support ‘challenged’ borrowers who may struggle to repay 17/08/23 Read more
News FCA publishes Guidance Consultation on Financial Promotions on social media In the FCA’s Business Plan for 2023/24, it prioritised reducing and preventing consumer harm, 02/08/23 Read more
AI RegTech helps mortgage firms monitor and evidence outcomes Fixed-rate mortgages continue to dominate the headlines, as 19/07/23 Read more
The need for mortgage providers to deliver good outcomes for customers facing financial difficulty An unfortunate but sadly unavoidable side effect of the current cost-of-living crisis is 19/06/23 Read more
Why mortgage providers should be reviewing their compliance and focusing on resolving issues now The number of borrowers struggling to keep up with bill and credit payments has 09/06/23 Read more
FCA Business Plan: Consumer care tops regulatory agenda for 2023/24 The FCA has today launched its Business 05/04/23 Read more
FCA’s Appointed Representative regime and the regulatory focus on Principal firms As the new FCA’s S165 data collection for Principal firms comes into action this Thursday 07/12/22 Read more
Webinar recap: Understanding the Consumer Duty’s good customer outcomes Last week Consumer Duty expert and TCC’s 28/11/22 Read more
Webinar Recap: Why Consumer Duty compliance is critical for financial services firms On Monday, 31st October 2022, TCC’s Associate Director and Consumer Duty expert Neil Dethick 15/11/22 Read more
A helpful summary of the FCA’s four Consumer Duty outcomes The hugely significant shift towards the FCA’s new Consumer Duty will culminate in its first 26/10/22 Read more
How-to guides FCA Outcome 4: Consumer support Spotlight on the FCA’s four Consumer Duty outcomes 19/10/22 Download
How-to guides FCA Outcome 3: Consumer understanding Spotlight on the FCA’s four Consumer Duty outcomes 11/10/22 Download
