In June, the FCA re-iterated its focus on retirement income as a regulatory priority, requesting information from more than 1,000 firms on their approach to managing areas including processes, fees, incentives and controls via an 87-question survey.

The regulator is expected to issue further communications later this quarter – but given the intrinsically high risk of negative outcomes from retirement income advice, it’s critical that firms take a proactive approach to reviewing their advice process.

In Money Marketing, TCC’s Technical Director David Boyhan outlines some key steps firms can be taking now to ensure your retirement income proposition is truly helping to deliver good customer outcomes.

Read the article here.