Published in May 2023, the FCA’s Consumer Duty price and value assessment review examined the frameworks of 14 (predominantly large) financial businesses – highlighting areas that successfully aligned with the regulator’s vision for the future, alongside some key areas where firms were falling short.

In Money Marketing, TCC’s Regulatory Consultant Juana Diaz-Landinez reads between the lines of the FCA’s feedback to uncover some overarching lessons firms should take on board to build a truly futureproof Consumer Duty strategy.

Read the article here.