Insurers urged to demonstrate fair value and good customer outcomes
28/08/24
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Moving beyond metrics: how to level up your culture assessments
The Financial Reporting Council has published a Collection of Perspectives paper following its Culture Conference in June, compiling culture-focused insights from a diverse range of experts within financial services.
Among the contributions was an essay by TCC’s Head of Culture Olivia Fahy, ‘What gets measured gets managed … but does it?’, which outlines some actionable steps firms can take to optimise their assessment strategy.
Read the full article here.