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Your systems will fail. So, what can you do about it? In this guide we take you through the key tactics you can employ to enhance operational resilience while focusing on ensuring business continuity for customers.
Operational resilience is the key to growing your business securely, and is vital for a healthy financial services sector.
Make use of culture intelligence to create real change that matters.
Ex-FCA culture specialist Olivia Fahy, leading academic Dr Roger Miles and TCC's culture experts discuss how to accurately assess your culture.