42 Results found.

Motor finance redress scheme – what do we know now?

Insight — 04/08/25
On Sunday 3rd August 2025, the FCA confirmed it would consult on a compensation scheme which seeks to provide redress to consumers who were treated unfairly when taking out motor finance.This announcement followed Friday’s landmark ruling by the Supreme Court on three cases where the Court of Appe

The FCA’s multi-firm review flags gaps in support for vulnerable customers

Insight — 01/05/25
In recent months, the FCA published the findings of its extensive work on how financial service firms support customers in vulnerable circumstances – and whether the existing guidance remains appropriate.    FCA: Treating vulnerable customers fairly, 7th March 2025 Whilst the regulator states t

How one marketer used AI to step into Christmas

Insight — 17/12/24
As the festive season gathers pace and the December days buzz by, businesses everywhere begin thinking about how to celebrate with their customers, partners, and employees. One tradition that never goes out of style is the corporate Christmas card. And as their design has evolved from traditional po

Insurers urged to demonstrate fair value and good customer outcomes

Insight — 28/08/24
Gary Maude, Director of Advisory Practice at TCC, shares his concerns for the insurance sector: "In conjunction with the recent regulatory scrutiny of insurance products such as GAP insurance, the regulator’s criticism of motor claims handling, and the ongoing consideration of Discretionary Commis

TCC and Recordsure welcome aboard Richard Lee as Client Account Director

Insight — 17/01/24
Kicking off the new year with an exciting new addition, we’re very glad to welcome digital transformation specialist Richard Lee to the TCC and Recordsure team. As an experienced Client Account Director, Richard’s role will see him devising tailored solutions for our clients – incorporating TC

World Mental Health Day 2023: Why it matters

Insight — 10/10/23
Today, TCC and Recordsure are proud to be celebrating the World Mental Health Day (WMHD) initiative, which aims to raise awareness of mental health issues and drive positive change surrounding mental health treatment and advocacy. Held annually on 10th October, the World Foundation of Mental Health

TCC joins SME Climate Hub initiative to halve emissions by 2030

Insight — 03/05/23
TCC has joined the SME Climate Hub community as part of our ongoing efforts to help tackle climate change and embrace more sustainable business practices. As a participant of this important worldwide initiative, we’ve committed to taking meaningful action towards lowering our impact on the environ

TCC Founder Joanne Smith to join judging panel at Women in GRC Awards 2022

Insight — 24/05/22
We’re very happy to announce that TCC and Recordsure Founder and Executive Chair Joanne Smith has been invited to lend her expertise as a judge at the 2022 Women in Governance, Risk and Compliance (GRC) Awards. This prestigious event recognises the important work being done by female thought leade

Joanne Smith makes finalist list for Innovator of the Year 2022 Award

Insight — 06/03/22
We're proud to announce that Joanne Smith, Founder and Executive Chair at TCC Group and Recordsure, has been named the finalist for the Innovator of the Year 2022 category by the UK FinTech Awards. The UK is a leading global hub for financial services and home to a burgeoning financial technology ma

New year, new faces: Garry Evans joins TCC & Recordsure team

Insight — 18/01/22
2022 will see some exciting developments here at TCC and our sister company, Recordsure. First up is the appointment of Garry Evans as the Group’s new Chief Product Officer, who joined the team in late December 2021. Garry has more than 20 years’ experience developing cutting-edge solutions that

Essential industry insights and analysis of latest critical regulatory priorities

The financial services sector has been abuzz with a variety of pressing issues - from ongoing advice services, motor finance and Consumer Duty expectations, to the crucial role of technology for outcome evidencing.