World Mental Health Day 2023: Why it matters
We’re very pleased to reveal that TCC and Recordsure
Now in its sixth year, the FinTech Breakthrough Awards shine a spotlight on the most successful and influential companies, products and technologies pushing the boundaries across the global FinTech industry.
Along with our sister company, RegTech provider Recordsure, we have a long, successful history of innovation. By leveraging our complementary strengths in regulatory compliance and technology, together we’ve developed several ‘market-first’ solutions designed to address some of the most complex challenges of the financial sector.
By combining artificial intelligence, machine learning and automation capabilities, our portfolio of next-generation technologies streamline compliance and encourage healthy company cultures within regulated firms by bringing greater clarity and accountability to customer interactions.
Notably, this latest achievement marks a second consecutive win for TCC after previously taking home the ‘Best RegTech Company’ award at the 2021 ceremony.
FinTech Breakthrough Managing Director James Johnson said: “Customers of financial services businesses are looking for more efficient and better value ways to manage regulatory compliance, reduce conduct risks and remediation costs, while also demanding unrivalled intelligence to improve customer experiences and outcomes.
“The sector’s biggest challenge comes down to ‘how can financial institutions manage risk and deliver better customer outcomes at scale?’ Recordsure and TCC Group deliver on this challenge, driving innovation and delivering “breakthrough” compliance solutions and support to the industry.
“Their unique combination of ground-breaking technology and deep regulatory expertise helps them to solve today’s most complex challenges and we congratulate them on a well-deserved 2022 FinTech Breakthrough Award win.”
Our rapidly expanding list of solutions includes High-Performance Assurance, TCC’s pioneering file reviewing platform that combines Recordsure AI Docs’ proprietary automation technologies with user-friendly document viewing, bookmarking and gap-flagging tools to unlock game-changing efficiencies for assurance teams.
Recordsure AI Voice, meanwhile, enables firms to analyse and segment 100% of client conversations, and reflag cases for further review. By automatically triaging recorded interactions by topic and highlighting anomalies, Voice delivers unbeatable transparency for regulatory evidencing, greater visibility of emerging risks and superior efficiencies for Quality Assurance teams.
And that’s not all: 2022 is set to see the debut of our powerful SMCR PRO tool, which has been designed in collaboration with compliance experts to maximise accuracy and productivity throughout the entire certification process. This feature-packed platform includes easy-to-follow workflows, a secure centralised document repository and built-in deadline notifications and triggers – giving your staff everything you need to meet your Senior Management Certification Regime obligations.
Joanne Smith, Founder and Executive Chair of TCC and Recordsure, commented: “I’m delighted that FinTech Breakthrough has chosen to recognise the collaboration of Recordsure and TCC with this incredible award. The success of our companies is built on the advanced technology we deploy and the expertise of our teams across both organisations.
“We’re investing in these teams and working together more closely than ever to continue to develop pioneering, innovative RegTech solutions that eradicate inefficiencies and deliver real value for our clients.
“What also makes us unique is our core belief that company culture is key to commercial success, making collaboration central to our strategy and culture.”