Intelligent compliance for outcomes that matter

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Insights, analysis and expert perspectives on the regulatory issues that affect you

News

Eight essentials for looming Consumer Duty assessments

The 31 July was a date firmly etched on minds across the industry this time last year, as the Consumer

13/06/24 Go to article

A reflection: Identifying potentially vulnerable customers then and now

The FCA issued Occasional Paper No.8: Consumer Vulnerability in 2015. It was published with

11/06/24 Read more

How to deliver fair treatment to customers who are (or may become) vulnerable

The FCA has recently imposed a fine of over

06/06/24 Read more

Consumer Investments Duty compliance for closed products and services

Ahead of the Consumer Duty implementation deadline of 31 July 2024 for all closed products

23/05/24 Read more

Longer-term mortgage loans surge in popularity with the under-30s

Longer-term mortgage loans surge in popularity with the under-30s Recent

15/05/24 Read more

How to establish a robust evidential trail and deliver fair value for assets under advice customers

As financial service firms await the findings from the FCA’s survey of

18/04/24 Read more

Media enquiries

For all press related queries please contact the marketing team on 0113 261 5876 or email marketing@tcc.group

Consumer Duty: FCA review highlights risks for motor insurance customers

FCA outlines new expectations for motor insurers following claims handling review

10/04/24 Read more

News

Consumer Duty: What does the FCA expect from ongoing advice services?

The regulator has written to 20 major financial advice firms to request information on their ongoing

04/04/24 Go to article

FCA Business Plan: 2024/25

The FCA has released its annual

28/03/24 Read more

Regulatory focus on the needs of vulnerable customers for 2024

This month the FCA has published multiple communications which will ultimately impact how

26/03/24 Read more

FCA announces review into firms’ approaches to vulnerability for 2024

20/03/24 Read more

FCA urges advisers to re-assess retirement income support processes following review

The FCA has written a new

20/03/24 Read more

Case studies

Case study: Flexible overflow business assurance relieves internal pressure

Outsourcing also results in a regular independent view on the business written.

07/08/24 Read more

Case study: Compliance review and remediation

We were engaged to conduct a detailed compliance review and produce a remediation action plan within tight timescales

07/08/24 Read more

Case study: Calculator build and assurance

Redress project streamlined with bespoke calculators

07/08/24 Read more

Case study: Comprehensive UCIS review without the cost burden

Our bespoke solution minimised costs without sacrificing quality, time or volume.

07/08/24 Read more

Case study: Responsive resourcing

Responsive resourcing keeps compliance audit on track

29/07/24 Read more

Eight steps to implement to support customers in financial distress

The 18th-24th March marks the tenth

20/03/24 Read more

Ongoing advice services and associated charges on FCA’s agenda – and the new focus of claims management companies

Ongoing advice services and any associated charges have been firmly on the FCA’s radar

01/03/24 Read more

Compliance in focus: Your experts' guide to Consumer Duty annual assessments

During its recent multi-firm

29/02/24 Read more

Three steps to preparing for a motor finance redress scheme

The FCA’s recent announcement of a

28/02/24 Read more

News

Assessing vulnerability: How can firms help mitigate risks of DIY SIPPs?

A recent Financial Ombudsman Service decision has highlighted the risks of DIY SIPP arrangements –

09/02/24 Go to article

How-to guides

Equity Release: Get your five-step guide to Consumer Duty compliance

Later life mortgages and equity release have returned to the regulatory spotlight in recent months

02/02/24 Download

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What you need to know: FCA's S166 Requirement Notices for motor finance firms

On 11th January, the FCA

29/01/24 Read more

Press Release

TCC and Recordsure welcome aboard Richard Lee as Client Account Director

Kicking off the new year with an exciting new addition, we’re very glad

17/01/24 Read more

Putting customers first: Preparing for your Consumer Duty annual assessment

The FCA rounded up 2023 by publishing its findings into the retail banking Consumer Duty

12/01/24 Read more

News

Regulatory due diligence: Examining firms' priorities for 2024

2023 proved to be another busy year for acquisitions within financial services - and despite the relatively

10/01/24 Go to article

2024 in focus: Are you prepared for the January resource rush?

It goes without saying that 2023 has been challenging for businesses and their customers alike.

13/12/23 Read more

FCA outlines assertive supervisory plans for wealth management firms

Earlier this month, the FCA published a

23/11/23 Read more

Filter by —

Eight essentials for looming Consumer Duty assessments

A reflection: Identifying potentially vulnerable customers then and now

How to deliver fair treatment to customers who are (or may become) vulnerable

Consumer Investments Duty compliance for closed products and services

Longer-term mortgage loans surge in popularity with the under-30s

How to establish a robust evidential trail and deliver fair value for assets under advice customers

Media enquiries

Consumer Duty: FCA review highlights risks for motor insurance customers

Consumer Duty: What does the FCA expect from ongoing advice services?

FCA Business Plan: 2024/25

Regulatory focus on the needs of vulnerable customers for 2024

FCA announces review into firms’ approaches to vulnerability for 2024

FCA urges advisers to re-assess retirement income support processes following review

Case study: Flexible overflow business assurance relieves internal pressure

Case study: Compliance review and remediation

Case study: Calculator build and assurance

Case study: Comprehensive UCIS review without the cost burden

Case study: Responsive resourcing

Eight steps to implement to support customers in financial distress

Ongoing advice services and associated charges on FCA’s agenda – and the new focus of claims management companies

Compliance in focus: Your experts' guide to Consumer Duty annual assessments

Three steps to preparing for a motor finance redress scheme

Assessing vulnerability: How can firms help mitigate risks of DIY SIPPs?

Equity Release: Get your five-step guide to Consumer Duty compliance

Subscribe

What you need to know: FCA's S166 Requirement Notices for motor finance firms

TCC and Recordsure welcome aboard Richard Lee as Client Account Director

Putting customers first: Preparing for your Consumer Duty annual assessment

Regulatory due diligence: Examining firms' priorities for 2024

2024 in focus: Are you prepared for the January resource rush?

FCA outlines assertive supervisory plans for wealth management firms