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The regulatory landscape for financial services firms continues to evolve. Political pressure to promote growth is increasing, yet firms must still demonstrate their full commitment to the FCA’s Consumer Duty. At the same time, they are expected to deliver good customer outcomes through outcomes
In this third excerpt from our recent webinar on the FCA’s new motor finance redress scheme TCC Group’s subject matter experts, Garry Evans and Mike Morris explore why early preparation is critical. They break down how firms can approach remediation strategically, covering everything from opera
Live webinar: 6th November 2025 | 12:30pm Hosted by TCC and Recordsure Register here In today’s regulatory environment, saying you’re compliant is no longer enough. Firms have to prove it. The regulator (the FCA), boards and senior leaders are demanding clear, data-backed evidence that complianc
In this second excerpt from our recent webinar on the FCA’s new motor finance redress scheme, Garry Evans and Mike Morris break down what firms need to do now to prepare effectively. In this segment, they focus on the case for early preparation, exploring practical steps from portfolio assessment
A turning point in motor finance regulation The FCA’s motor finance redress consultation is a pivotal development for firms operating in the sector. Unlike previous announcements, this consultation sets out clear expectations on how businesses should identify affected customers, calculate redress
The FCA’s long-awaited consultation on the motor finance redress scheme, published on the 7th October, marks one of the most significant regulatory developments for the sector in recent years. After months of anticipation, firms now have greater clarity on the scope, methodology and expectations t
At TCC Group, we’ve spent decades helping financial services firms not just stay compliant but build trust through doing compliance well. Lately, the landscape has shifted faster than many expected, in particular with the regulator tightening up expectations around evidence, suitability and good c
The FCA may not be making headlines about ongoing advice service failings, but many wealth managers tell us that the regulator has been active, emphasising the requirement of robust evidencing of ongoing servicing under the Consumer Duty.Register for exclusive, in-person wealth management industry e
The FCA’s proposed motor finance redress scheme has sparked concern across the sector, with many fearing the bar for “unfairness” is set too low – potentially widening complaint scope and increasing liability. During our recent webinar: Driving change – FCA redress and the future of motor
In the final part of our vulnerable customers webinar series, Garry Evans, TCC’s Chief Product and Commercial Officer outlines TCC’s house view which aligns with the FCA’s five key areas of focus. Watch as Garry summarises the importance of aligning culture and strategy, designing adaptable se
Part three of our vulnerable customers webinar focuses on how firms can better support customers in vulnerable circumstances. Garry Evans, TCC’s Chief Product and Commercial Officer introduces the idea of creating "safe environments" for disclosure, leading Senior Regulatory Consultant, Juana Diaz
In part two of our recent webinar, TCC’s Chief Product and Commercial Officer, Garry Evans invites Director of Advisory Practice, Gary Maude, to delve deeper into the practical areas where firms must focus their efforts to support customers with vulnerable characteristics. Gary offers a comprehens
In a recent TCC webinar, our in-house experts - Garry Evans, Chief Product and Commercial Officer, Gary Maude, Director of Advisory Practice, and Juana Diaz-Landinez, Senior Regulatory Consultant - shared practical insights on what the FCA’s expectations around vulnerability mean for firms in real
TCC's regulatory experts review the FCA's findings, outline remaining risks and advise on next steps for firms. Plus, meet our new head of resourcing. Wealth Managers signal the FCA's ongoing advice review presented better findings than they expected [one_third padding="10pongoing-advice-poll
In the final part of our recent webinar, entitled ‘What Risks Remain for Firms Following the FCA’s Ongoing Advice Review Findings?’, we continue to share our house view on the regulator’s latest communication for wealth managers. TCC’s Chief Product and Chief Commercial Officer, Garry Evan
TCC recently held a well-received webinar entitled ‘What risks remain for firms following the FCA’s ongoing advice review findings?’ to share our house view on the regulator’s latest communication for wealth managers. In part two of our recent webinar, entitled ‘What Risks Remain for Firms
TCC recently held a well-received webinar entitled ‘What risks remain for firms following the FCA’s ongoing advice review findings?’ to share our house view on the regulator’s latest communication for wealth managers. TCC’s Chief Product and Chief Commercial Officer, Garry Evans, was joine
On Wednesday 19th March, TCC's Chief Commercial Officer and Chief Product Officer, Garry Evans, was joined by our regulatory experts, Gary Maude and David Boyhan for an insightful house view on the latest FCA ongoing advice review findings. The webinar’s key topics included: How to deliver ongoing
What you need to know about the recent FCA findings, the unnecessary hurdles insurance firms create, plus get familiar with the importance of data-driven regulation. FCA ongoing advice review findings: what you need to know [one_third padding="10px 30px 10px 10px"] [/one_third] [two_third_last paddi
Following the FCA's release of its findings into its recent ongoing advice review, TCC’s Chief Product and Commercial Officer Garry Evans catches up with our Technical Director David Boyhan – who specialises in wealth management to unpack all the detail. In the final instalment of the five-part
Following the FCA's release of its findings into its recent ongoing advice review, TCC’s Chief Product and Commercial Officer Garry Evans catches up with our Technical Director David Boyhan – who specialises in wealth management to unpack all the detail. In the fourth instalment of the five-part
Following the FCA's release of its findings into its recent ongoing advice review, TCC’s Chief Product and Commercial Officer Garry Evans catches up with our Technical Director David Boyhan – who specialises in wealth management to unpack all the detail. In the third instalment of the five-part
Following the FCA's release of its findings into its recent ongoing advice review, TCC’s Chief Product and Commercial Officer Garry Evans catches up with our Technical Director David Boyhan – who specialises in wealth management to unpack all the detail. In the second instalment of five-part min
Following the FCA's release of its findings into its recent ongoing advice review, TCC’s Chief Product and Commercial Officer Garry Evans catches up with our Technical Director David Boyhan – who specialises in wealth management to unpack all the detail. In the first of this five-part mini-serie
