25 Results found.

Part 4: Aligning strategy and practice to support vulnerable customers

Insight — 30/05/25
In the final part of our vulnerable customers webinar series, Garry Evans, TCC’s Chief Product and Commercial Officer outlines TCC’s house view which aligns with the FCA’s five key areas of focus. Watch as Garry summarises the importance of aligning culture and strategy, designing adaptable se

Part 2: How to embed and evidence your vulnerability strategy

Insight — 28/05/25
In part two of our recent webinar, TCC’s Chief Product and Commercial Officer, Garry Evans invites Director of Advisory Practice, Gary Maude, to delve deeper into the practical areas where firms must focus their efforts to support customers with vulnerable characteristics. Gary offers a comprehens

Part 1: Understanding poorer outcomes for vulnerable customers

Insight — 27/05/25
In a recent TCC webinar, our in-house experts - Garry Evans, Chief Product and Commercial Officer, Gary Maude, Director of Advisory Practice, and Juana Diaz-Landinez, Senior Regulatory Consultant - shared practical insights on what the FCA’s expectations around vulnerability mean for firms in real

Part 2: FCA’s ongoing advice services review: next steps for wealth managers

Insight — 01/04/25
TCC recently held a well-received webinar entitled ‘What risks remain for firms following the FCA’s ongoing advice review findings?’ to share our house view on the regulator’s latest communication for wealth managers. In part two of our recent webinar, entitled ‘What Risks Remain for Firms

Part 1: FCA’s ongoing advice services review: the scope

Insight — 31/03/25
TCC recently held a well-received webinar entitled ‘What risks remain for firms following the FCA’s ongoing advice review findings?’ to share our house view on the regulator’s latest communication for wealth managers. TCC’s Chief Product and Chief Commercial Officer, Garry Evans, was joine

TCC roundup: FCA’s ongoing advice review and data in compliance

Insight — 18/03/25
What you need to know about the recent FCA findings, the unnecessary hurdles insurance firms create, plus get familiar with the importance of data-driven regulation. FCA ongoing advice review findings: what you need to know [one_third padding="10px 30px 10px 10px"] [/one_third] [two_third_last paddi

Q&A part 5: How can firms keep their ongoing advice services compliant?

Insight — 13/03/25
Following the FCA's release of its findings into its recent ongoing advice review, TCC’s Chief Product and Commercial Officer Garry Evans catches up with our Technical Director David Boyhan – who specialises in wealth management to unpack all the detail. In the final instalment of the five-part

Q&A part 4: How do the FCA’s review findings relate to the Consumer Duty?

Insight — 13/03/25
Following the FCA's release of its findings into its recent ongoing advice review, TCC’s Chief Product and Commercial Officer Garry Evans catches up with our Technical Director David Boyhan – who specialises in wealth management to unpack all the detail. In the fourth instalment of the five-part

Q&A part 3: How should firms be considering quality and suitability of advice?

Insight — 12/03/25
Following the FCA's release of its findings into its recent ongoing advice review, TCC’s Chief Product and Commercial Officer Garry Evans catches up with our Technical Director David Boyhan – who specialises in wealth management to unpack all the detail. In the third instalment of the five-part

Q&A part 2: What should firms do about disengaged clients?

Insight — 11/03/25
Following the FCA's release of its findings into its recent ongoing advice review, TCC’s Chief Product and Commercial Officer Garry Evans catches up with our Technical Director David Boyhan – who specialises in wealth management to unpack all the detail. In the second instalment of five-part min

Q&A part 1: What are the key findings from the FCA’s ongoing advice review?

Insight — 10/03/25
Following the FCA's release of its findings into its recent ongoing advice review, TCC’s Chief Product and Commercial Officer Garry Evans catches up with our Technical Director David Boyhan – who specialises in wealth management to unpack all the detail. In the first of this five-part mini-serie

Q&A: The important insights from the FCA’s ongoing advice review findings

Insight — 06/03/25
Back in February 2024, following concern from the FCA that ongoing advice services may not have always been delivered as they should have been, the regulator requested data from 22 of the largest advice firms.   The data survey asked firms to submit information about the number of clients who w

Five-Minute Insights: Exploring the Link Between Culture and ESG

Insight — 09/02/22
Emma Parry has 20+ years of experience helping financial institutions strengthen their conduct and culture frameworks. A passionate ambassador for the power of technology in transforming risk management, she is the Founder and CEO of NovaFin Consulting and has previously held senior leadership posit

Five-Minute Insights: Transforming Outcomes Through Technology

Insight — 01/02/22
Ian Ewart has been at the forefront of digital innovation in financial services for more than two decades. Having driven the strategy at c-suite level for some of the UK’s largest financial institutions – including Coutts, HSBC and Barclays Wealth – he’s uniquely placed to bring clarity to t