FCA fines highlight the need for better customer support
24/10/24
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Organisational culture consultancy
Leading you along the path to organisational culture success
We know building a healthy, sustainable workplace culture doesn’t always go as planned for financial services businesses and sometimes you need a bit of help overcoming specific challenges along the way.
Our organisational culture experts have the right experience and know just what needs doing to get you moving in the right direction. Whatever support you need on your journey, TCC’s culture specialists can help you every step of the way.
What we do
We can overcome any specific workplace culture challenge, from designing your purpose to getting buy-in from the board, to embedding culture change and anything in between. We’re used to designing consultancy programmes completely tailored to our client’s needs, guiding them to fix specific problems quickly.
The ways we’re helping our clients:
- Design communication programmes and training for culture change
- Deliver Board/SMT workshops and training
- Get culture programmes back on track
- Review culture data and build monitoring dashboards
How we do it better
Culture Expertise
We’ve 20 years of financial services culture and conduct expertise. There’s no one better qualified to advise you how to get workplace culture right.
Bespoke Support
There’s no cutting corners when it comes to organisational culture. We’ll invest the time one-on-one to find out what makes your firm unique and exactly where the issues lie.
Regulatory Expertise
Our Head of Culture, Olivia Fahy, knows what the FCA is looking for as she helped develop the FCA’s regulatory approach to culture and led the FCA’s Transforming Culture initiative.