228 Results found.
Earlier this week, the FCA published a new policy statement outlining several planned improvements to the Appointed Representatives (AR) regime, which entails a number of new responsibilities for principal firms. The changes are brought to increase the amount of supervision principals are required t
The wait is over, after over a year of debate, speculation and rumours from all corners of the industry, the regulator has now set out the formal set of rules for its long-touted Consumer Duty legislation. First formally proposed in May 2021, the Consumer Duty, as published on 27 July 2022, effect
Despite only weeks to go until the final Consumer Duty rules are announced, a recent survey by Royal London has found that almost one in five advisers are still unfamiliar with the new legislation - suggesting many firms remain unaware of the significant step-up in regulatory obligations awaiting th
When the ongoing rapid rises in the cost of food, transportation and energy first began early this year, many commentators were quick to warn we’d see an eventual avalanche of individuals struggling with their finances. And six months on, the most recent data suggests that – for an increasing cr
The financial sector is currently experiencing a significant surge in acquisitions. And though these can be an efficient way of expanding your distribution, it’s essential you do your homework first to ensure a target firm won’t end up saddling you with hidden liabilities down the road. In Money
With its focus on encouraging firms to take a bolder approach to customer care, the FCA intends the Consumer Duty to completely reframe how consumer protection is approached across financial services. But with so much focus on the ‘how’, it’s sometimes easy to forget why such an ambitious init
UK consumers are currently experiencing a cost-of-living crisis unseen for decades, with petrol prices soaring to record levels in recent weeks and energy costs more than doubling this year. Inflation is expected to reach 7% in 2022 according to the latest Bank of England inflation report. With wage
Replacing the previous Treating Customers Fairly (TCF) requirements, the Consumer Duty is expected to bring new standards of care across the entire client journey. But could it also lead to new operational challenges? In FT Adviser, Associate Director Neil Dethick outlines four potential complicat
United by the principle of ensuring firms do their part to provide a fair and transparent service for clients, regulators around the world have signalled their intent to continue strengthening consumer protections and raising standards further over the next few years. And between the incoming Consum
The FCA’s long-awaited Consumer Duty is expected to hold regulated firms to a whole new standard of customer care - and with less than a year until it comes into effect, businesses should be doing all they can now to ease the transition. In Money Marketing, Associate Director Juana Diaz-Landinez o
This year’s IWD theme is focused on breaking bias for working women – we’re taking the stance to talk more openly about topics not often discussed over the water cooler. Today, our conversation with Philippa Brown, Junior Product Manager at Recordsure & TCC, brings us to the subject of fer
Sabrina Del Prete is a leading digital strategist and business transformation expert specialising in FinTech integration and development within financial services. Sabrina founded financial product governance and data analytics business Kore Labs in 2017 and is serving as the firm’s CEO. She also
Recent research has shown that digital engagement with customers is rapidly becoming the norm for financial services firms - so what does this mean for the traditional one-to-one service that customers have come to expect? In Money Marketing, TCC and Recordsure Group CEO Joe Norburn gives his though
Emma Parry has 20+ years of experience helping financial institutions strengthen their conduct and culture frameworks. A passionate ambassador for the power of technology in transforming risk management, she is the Founder and CEO of NovaFin Consulting and has previously held senior leadership posit
Ian Ewart has been at the forefront of digital innovation in financial services for more than two decades. Having driven the strategy at c-suite level for some of the UK’s largest financial institutions – including Coutts, HSBC and Barclays Wealth – he’s uniquely placed to bring clarity to t
The equity release market has enjoyed a surge in activity in recent years as more and more people look to release cash from their properties. But how can you be sure it's truly the best choice for your customer? In Money Marketing, TCC's Technical Director David Boyhan discusses why it's crucial to
