315 Results found.
Ongoing advice servicing is currently the biggest challenge for the wealth sector and probably will be for some years to come. Paying for what you don't need or receive One of the key concerns from the FCA – one that it has had for several years – is that many advice clients sign up for a
Two recent huge fines imposed by the FCA have once again spotlighted the ongoing need for improvement across all forms of financial service lending. It highlights that firms need to ensure that customers are receiving effective support and good outcomes in periods when they experience financial diff
The FCA has revealed that TSB Bank plc has been fined £10.9m over their treatment of customers who faced financial difficulty. The regulator also identified that TSB did not have adequate systems and controls in place to ensure fair treatment and outcomes for these customers. In response, TS
On the 7th October, the FCA wrote a portfolio strategy letter summarising its priorities and expectations for financial advisers and investment intermediaries over the next two years. This important communication from the regulator is a key publication for the financial advice sector. It’s
TCC’s team of experts has become aware of some firms being challenged by the FCA on their product governance arrangements, following Consumer Duty work by the regulator in the insurance sector. The regulator is particularly concerned about the lack of cohesive criteria used in fair value as
Gary Maude, Director of Advisory Practice at TCC, shares his concerns for the insurance sector: "In conjunction with the recent regulatory scrutiny of insurance products such as GAP insurance, the regulator’s criticism of motor claims handling, and the ongoing consideration of Discretionary Commis
Recently there has been an uptick in investment advice firms looking to make some material changes to their propositions, TCC’s regulatory experts report. For example, some advisers are looking to introduce in-house investment platforms or to manage portfolios on a discretionary basis, to i
“Firms who expect the Barclays hearing to result in this issue going away may be disappointed and left trying to catch up on a number of critical risks.” Gary Maude, Director of Advisory Practice, TCC Group Background It's been widely reported that the FCA is conducting a review into whether mot
TCC recently hosted a multi-sector Consumer Duty forum to review ongoing industry risks and challenges whilst providing the opportunity to benchmark progress against financial service peers. In this post-forum evaluation, we consider the five key themes from the day and examine them in greater detai
As the dust settles on the Consumer Duty landscape one year after it was first introduced, TCC has been keen to gauge industry feedback on how the Duty has been embedded thus far. With this in mind, we’ve hosted two Consumer Duty forums over the past six months – totalling attendance from approx
"TCC delivered high-quality work, identified issues and challenged assumptions to ensure the best possible outcome for our business. This work has significantly benefited us, and we are very grateful for TCC's support in this and our ongoing activities." Chief Risk Officer
Ask Harry Eastwood: The challenges of Defined Benefit redress calculations Our Q&A interview with Harry Eastwood, Actuarial and Redress Director at TCC, explores the common obstacles when calculating redress for pension transfer cases. Understanding your redress liability has always been
Ask Harry Eastwood: why provisioning calculations is the best thing for your business This week we talk to Harry Eastwood, TCC's Actuarial and Redress Director, about why provisioning calculations will give you faster and more accurate results. We know that calculating redress can
