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IT Reseller: 2026 predictions: Evidencing compliance in a data-led regulatory world
Motor finance End-to-end redress and remediation Helping leading
15/12/25
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Motor finance
End-to-end redress and remediation
Helping leading firms get ready for the motor finance redress scheme
The motor finance redress scheme presents complex challenges - preparing your firm early is essential to manage risk, ensure compliance and protect your customers.
We’ve been trusted by major financial institutions to deliver compliant outcomes - first time, every time. Get the assurance and agility your firm needs before the scheme lands.
We are members of Finance & Leasing Association
TCC Group: Industry leaders in compliance and remediation
Customer outcomes – right first time, every time
- 30 years, 1000s of programmes, never re-remediated
- Fully managed service
- 30,000+ specialists (on and off-shore experts)
- Flexible commercial and delivery models
- Trusted tech-enabled excellence at scale
Cost saving efficiencies with proven technology
- 1 million live motor finance complaints already loaded
- Instant scope determination and liability exposure (includes redress)
- Automation removes manual effort across the end-to-end process
- Comprehensive MI for complete control
- Off-the-shelf systems integration
“The team is always flexible and collaborative in their approach, allowing us to complete complex cohorts and overcome difficult hurdles. Thank you all for your continuing support to the programme – its certainly a learning journey and I’m pleased to be on it with you all."
UK Motor Finance Firm – Head of Quality and Operational Excellence
Book a demo: Purpose-built tech-powered redress solution
Our tech-powered redress solution is live, processing over one million cases for a leading motor finance provider.
With us, you benefit from technology efficiencies and the support of a team of specialists with decades of expertise in delivering large-scale remediations without ever being re-remediated.
We work closely with our clients to develop strong partnerships, helping them navigate regulatory complexities, and deliver quality outcomes on time and on budget.
With our tech solution, firms can act immediately as the groundwork’s done:
- Data analysis and formatting live
- Workflow designed
- Redress ready to plug in
- Payment process ready to run
Easily scalable, no development costs and backed by our experts to speed up deployment and help you meet FCA deadlines.
Firms that act swiftly to strengthen complaint handling, improve data integrity and adopt automated, data-driven approaches will be better positioned to manage the large volumes of cases efficiently. Technology is the key differentiator for firms in handling this large-scale redress quickly and cost-effectively.
Joe Norburn, CEO, TCC Group
