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How to establish a robust evidential trail and deliver fair value for assets under advice customers
Replacing the previous Treating Customers Fairly (TCF) requirements, the Consumer Duty
18/04/24
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Implementing the Consumer Duty: what are the foreseeable challenges?
Replacing the previous Treating Customers Fairly (TCF) requirements, the Consumer Duty is expected to bring new standards of care across the entire client journey. But could it also lead to new operational challenges?
In FT Adviser, Associate Director Neil Dethick outlines four potential complications that businesses need to be aware of ahead of the final rules’ announcement in July.
Read the article here.