Why no-loss outcomes still signal risk in defined benefit transfer redress
Rising gilt yields have turned many defined benefit transfer cases into no-loss results, but that outcome can shift again. Learn…
Solution: Consumer Duty
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Bereavement support under scrutiny for investment firms
Understand why the FCA is reviewing bereavement support at investment firms, what boards need to evidence, and how to test…
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A-Team insight: AI in financial services
TCC Group CEO Joe Norburn features in an A-Team Insight article explaining why AI governance, not adoption, is now the…
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Consumer Duty Outcomes: From Frameworks to Judgement
Learn how the FCA’s Consumer Duty is entering a mature phase where firms must shift focus from process frameworks to…
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What the FCA’s latest ongoing advice focus means for firms
Learn why the FCA is shifting ongoing advice from process-led delivery to evidencing genuine outcomes, what CP26/10’s proposed changes to…
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European Business Magazine: Finance is scaling AI fast – now it has to prove it’s under control
Writing in European Business Magazine, TCC Group CEO Joe Norburn warns that financial firms scaling AI must prove they have…
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Always Finance News: AI in financial services
Joe Norburn explains why the real challenge in financial services AI is no longer adoption but ensuring data is reliable,…
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Ongoing advice: Navigating the FCA’s areas of focus
Recently featured in Money Marketing, Joe Norburn explores the FCA’s growing focus on ongoing advice services and what advice firms…
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Why ongoing advice is facing a regulatory reset
See why the FCA’s new regulatory priorities push ongoing advice into an evidencing phase, and what firms need to demonstrate…
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FCA Consumer Understanding: compliance next steps
FCA’s latest consumer understanding guidance warns firms that compliance is judged on proven outcomes rather than design intent. Discover the…