AML Customer Due Diligence Review
Using a phased review of customer due diligence controls, policies and ongoing monitoring processes, TCC Group provided independent assurance, identified…
Solution: Suitability, Advice Quality & File Reviews
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Acquisition due diligence
Using a risk-based sampling methodology and deep sector expertise, TCC Group evaluated a representative portfolio of cases to quantify potential…
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Customer journeys and vulnerability lessons from the FCA’s basic bank account review
Lessons from the FCA’s basic bank account mystery shopping review, showing why good customer outcomes depend on testing journeys in…
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FPS: Fragmented Financial Crime Oversight is Creating New Risks
At the Fraud Prevention Summit, TCC Group CEO Joe Norburn highlights why fragmented financial crime oversight has become a material…
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Why no-loss outcomes still signal risk in defined benefit transfer redress
Rising gilt yields have turned many defined benefit transfer cases into no-loss results, but that outcome can shift again. Learn…
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A-Team insight: AI in financial services
TCC Group CEO Joe Norburn features in an A-Team Insight article explaining why AI governance, not adoption, is now the…
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What the FCA’s latest ongoing advice focus means for firms
Learn why the FCA is shifting ongoing advice from process-led delivery to evidencing genuine outcomes, what CP26/10’s proposed changes to…
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Always Finance News: AI in financial services
Joe Norburn explains why the real challenge in financial services AI is no longer adoption but ensuring data is reliable,…
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Ongoing advice: Navigating the FCA’s areas of focus
Recently featured in Money Marketing, Joe Norburn explores the FCA’s growing focus on ongoing advice services and what advice firms…
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Why ongoing advice is facing a regulatory reset
See why the FCA’s new regulatory priorities push ongoing advice into an evidencing phase, and what firms need to demonstrate…