How FOS reforms will affect financial services firms
Understand how the government’s upcoming Financial Ombudsman Service (FOS) legislative reforms will restrict FOS discretion under the ‘fair and reasonable’…
Solution: Complaints & Claims Handling
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Ongoing advice: Navigating the FCA’s areas of focus
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Motor finance redress scheme meets resistance
The FCA’s motor finance redress scheme faces four legal challenges from a consumer group and three lenders. Here’s what the…
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FCA Retail Banking Priorities: What Banks Must Do Now
See what the FCA’s 2026 Regulatory Priorities report requires of retail banks and building societies, from access to cash to…
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AM–Online offers industry experts’ reaction to the FCA motor finance redress scheme
TCC Group’s Joe Norburn explains why the FCA’s motor finance redress scheme is a major delivery challenge, covering around 12…
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FCA’s final motor finance redress scheme: What lenders need to do now
The FCA has published its final Motor Finance Consumer Redress Scheme, split into two distinct schemes with strict implementation periods…
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FCA announced Motor Finance consumer redress scheme
The FCA has confirmed the introduction of an industry-wide compensation scheme for motor finance customers sold products with undisclosed commissions…
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FCA motor finance redress scheme announcement coming next Monday (30th March)
The FCA will publish the final details of its motor finance redress scheme on 30 March 2026. This sets out…
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Insurance claims rewired: The rise of agentic AI
Discover how the rise of agentic AI is transforming the insurance claims sector, shifting technology from a passive support tool…
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Pure protection in focus: FCA market study raises regulatory expectations for 2026
TCC Group CEO Joe Norburn discusses the FCA’s Pure Protection Market Study in Professional Adviser, highlighting increasing scrutiny of fair…