Programme management of regulatory risk and remediation
By deploying an experienced Programme Director, TCC Group established robust governance, reporting and risk management frameworks to support the successful…
Solution: Redress & Remediation
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Past business review
See how TCC Group rescued a large-scale past business review for a leading adviser network, reviewing twenty-two thousand cases and…
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Rapidly scaling an expert team for ongoing advice reviews
Starting with 50 suitability reviewers and scaling to around 200 roles, TCC Group delivered the specialist resource, training and quality…
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Equity release redress
Using advanced cash-flow modelling and rigorous validation, TCC Group created a bespoke redress calculator that enabled precise calculations across several…
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Defined benefit transfers
Drawing on specialist actuarial expertise, TCC Group created a tailored approach to defined benefit transfer loss calculations, enabling accurate assessments…
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Customer remediation: Defined benefit pensions
Drawing on a pool of more than 30,000 pre-vetted contractors, TCC Group mobilised a team of 78 pension specialists and…
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Compliance review and remediation
Following a detailed review of controls, systems and processes, TCC Group developed and implemented a targeted remediation plan, helping the…
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Challenging an FOS judgment
Using detailed analysis and regulatory expertise, TCC Group identified weaknesses in an existing redress calculation and proposed a revised methodology…
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Calculator build and assurance
Using specialist actuarial expertise, TCC Group adapted three post-Plevin PPI calculators and developed a new calculation engine, providing independent quality…
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AML Review & Remediation
Using a phased review of customer due diligence controls, ongoing monitoring practices and enhanced due diligence processes, TCC Group provided…