Plan for the worst, act early: winning the remediation race
In the final part of our motor finance redress webinar, TCC, Momenta and Recordsure set out practical next steps for…
Service: Specialist resourcing
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The resourcing crunch: preparing for a remediation surge
Understand why the motor finance remediation programme will strain resourcing, what the Supreme Court ruling changes about complaint complexity, and…
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From Legal Definitions to Operational Realities: Who Feels the Impact?
Unpack the Supreme Court’s complex stance on motor finance commissions. We explore the operational realities of the Johnson ruling, opt-in…
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Breaking down the ruling: what the Johnson case means for redress
The Supreme Court’s Johnson ruling narrows liability for discretionary commission arrangements in motor finance, but firms still face a pending…
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Driving change: The Supreme Court ruling sparks industry debate
A TCC, Recordsure and Momenta webinar examines the FCA’s proposed motor finance redress scheme after the Supreme Court ruling, and…
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FCA redress consultation explained: Key impacts on motor finance
As the Supreme Court’s landmark Johnson ruling and FCA’s redress proposals spark industry debate, learn the 5 key considerations motor…
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Motor finance redress scheme – what do we know now?
The Supreme Court’s ruling on motor finance commission has prompted the FCA to consult on a compensation scheme. This explains…
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Preparing the motor finance industry for the surge in complaints
TCC examines the Court of Appeal’s motor finance commission ruling and the FCA’s expected redress scheme, setting out what brokers…
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Strategic interim resourcing
Discover how strategic interim resourcing can improve compliance, operational resilience and regulatory outcomes. Learn how to measure value beyond day…
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Motor finance redress: Is your firm ready?
Motor finance firms should prepare now for potential FCA redress requirements and rising affordability complaints by strengthening data, governance, customer…