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MEET THE TEAM

Meet the experts behind TCC Group

Our people combine decades of experience across regulatory compliance, risk, governance, remediation, redress, operations, technology and business transformation. Many have held senior positions within regulated firms, professional services and the regulator itself.

Executive Leadership

Our leadership team combines expertise in compliance, regulatory consulting, technology, product innovation and commercial strategy, guiding the Group and the outcomes we deliver for clients.

  • Joanne Smith

    Joanne Smith

    Founder and Executive Chair

    Founder of TCC Group, Joanne has spent more than three decades helping firms navigate complex regulatory and compliance challenges.

  • Joe Norburn

    Joe Norburn

    Group CEO, TCC and Recordsure

    Joe leads TCC Group and Recordsure, bringing extensive experience from senior leadership roles across financial services, banking and technology-enabled businesses.

  • Garry Evans

    Garry Evans

    Chief Product & Commercial Officer

    Garry oversees commercial strategy, product innovation and business growth across the Group.

  • Chris Matthews

    Chris Matthews

    Chief Information Officer (CIO) / Chief Information Security Officer (CISO)

    Chris leads technology operations, information security and digital transformation across the Group.

  • Kit Ruparel

    Kit Ruparel

    Chief Technology Officer (CTO)

    Kit drives the development of TCC Group's technology strategy and engineering capability.

Advisory, Client Delivery and Services

Our advisory team brings specialist expertise across compliance, conduct risk, remediation, redress, governance and technical assurance for firms across financial services.

  • Beverley Metcalfe

    Beverley Metcalfe

    Client Delivery Director

    Beverley leads strategic programme delivery across TCC, bringing extensive experience of large-scale remediation, transformation and operational initiatives within regulated businesses.

  • Anthony Harkess

    Anthony Harkess

    Client Account Director

    Anthony works closely with clients to identify and deliver specialist resource and project solutions.

  • Jason Wintie

    Jason Wintie

    Head of Advisory

    Jason leads TCC's advisory practice, helping firms address regulatory obligations, governance requirements and conduct-related challenges.

  • Judith Wright

    Judith Wright

    Technical Director

    Judith is a highly experienced compliance specialist whose expertise spans investments, pensions, mortgages, supervision and regulatory oversight.

  • Neil Dethick

    Neil Dethick

    Associate Director

    Neil brings more than 25 years of financial services experience, specialising in remediation, redress, regulatory compliance and operational improvement programmes.

  • Harry Eastwood

    Harry Eastwood

    Actuarial & Redress Director

    A Fellow of the Institute and Faculty of Actuaries, Harry advises clients on actuarial matters, redress programmes and complex remediation projects.

  • Fida Dar

    Fida Dar

    Senior Technical Operations Manager

    Fida supports the delivery of client programmes and operational services, helping ensure projects are delivered efficiently and to the highest standards.

  • Sam Majumdar

    Sam Majumdar

    Senior Consultant

    Sam has extensive experience supporting remediation, conduct risk, regulatory review and transformation programmes across financial services.

  • Jana Robinson

    Jana Robinson

    Specialist Resourcing

    Jana helps clients access specialist regulatory and operational expertise by matching experienced professionals to complex programme requirements.

Commercial and Operations

Our commercial and operations specialists make engagement straightforward, from first conversation through to delivery, resourcing and people strategy.

  • Victoria Mansbridge

    Victoria Mansbridge

    Head of Sales Operations

    Victoria leads sales operations and commercial support functions across the Group, helping ensure clients receive a seamless experience.

  • Richard Lee

    Richard Lee

    Client Account Director

    Richard works with clients to identify how technology-enabled solutions can support compliance, governance and customer outcome objectives.

  • Head and shoulders photograph of Jack Smith

    Jack Smith

    Client Account Director

    Jack works closely with clients to secure specialist expertise for regulatory change, compliance, risk and transformation programmes.

  • Hana Shackleton

    Hana Shackleton

    Group Marketing Director

    Hana leads the Group's marketing strategy, brand development, digital presence and thought leadership programmes.

  • Rebecca Swiffen

    Rebecca Swiffen

    Head of People

    Rebecca leads the people strategy across the Group, helping attract, develop and retain talented individuals.

Thought Leadership and Editorial Team

TCC's thought leadership is developed collaboratively by regulatory specialists, subject matter experts and marketing professionals.

  • Diane Turner

    Diane Turner

    Senior Campaign and Design Marketing Manager

  • May York

    May York

    Marketing and Content Executive

Speak to the right expert

Whether you're managing regulatory change, delivering a remediation programme, strengthening governance or exploring technology, our specialists can help.

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