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Three rules for turning complaints into valuable lessons
How can you approach complaints in a way that's constructive for both parties? In FT Adviser, Associate
TCC named UK’s Financial Services Compliance Consultancy of the Year at GAE Awards
We’re thrilled to announce that we’ve been awarded 2022’s 'Financial Services Compliance
Spotting the warning signs of a risky acquisition
The financial sector is currently experiencing a significant surge in acquisitions. And though these
TCC Founder Joanne Smith to join judging panel at Women in GRC Awards 2022
We’re very happy to announce that TCC and
The top ten aims of the Consumer Duty
With its focus on encouraging firms to take a bolder approach to customer care, the FCA intends
Are you resource-ready for the consumer debt crisis?
A perfect storm is brewing for Collections and Recovery teams - here's how to manage it.
TCC's Joanne Smith recognised as Innovator of the Year at UK FinTech Awards 2022
We’re delighted to announce that Joanne
Implementing the Consumer Duty: what are the foreseeable challenges?
Replacing the previous Treating Customers Fairly (TCF) requirements, the Consumer Duty
#IWD2022: creating a menopause-friendly workplace
For the month of March, we’ve been continuing the International Women’s Day celebrations
Three ways digital transformation is strengthening compliance
United by the principle of ensuring firms do their part to provide a fair and transparent service
How prepared are you for the Consumer Duty?
The FCA’s long-awaited Consumer Duty is expected to hold regulated firms to a whole new standard of
#IWD2022: ending the workplace silence around fertility treatment
This year’s IWD theme is focused on breaking bias for working women – we’re taking the
TCC and Recordsure win joint ‘Best RegTech Company’ prize at FinTech Breakthrough Awards 2022
We’re very pleased to reveal that TCC and Recordsure
#IWD2022: breaking the bias for working parents
This week we hear from Hana Shackleton, Marketing Manager here at TCC & Recordsure, about the unique challenges faced by working parents, particularly mothers returning to the workplace following maternity leave...
#IWD2022: the three workplace biases we want to break
We're celebrating International Women's Day with a #BreakTheBias blog series - keep an eye out for the first instalment!
Joanne Smith makes finalist list for Innovator of the Year 2022 Award
We're proud to announce that Joanne Smith, Founder and Executive Chair at TCC Group and Recordsure,
Ask Harry Eastwood: why outsourcing redress calculations is the best thing for your business
This week we talk to Harry, TCC's Actuarial & Redress Director, about why outsourcing redress calculations will give you faster and more accurate results.
Ask Harry Eastwood: the challenges of DB redress calculations
In the second of our Q&A interviews with Harry Eastwood, we explore the common obstacles when calculating redress for pension transfer cases.
How advisers can balance digital innovation and human relationships
Recent research has shown that digital engagement with customers is rapidly becoming the norm for financial
Ask Harry Eastwood: how can firms prepare for the British Steel redress scheme?
In the first of a three-part Q&A interviews with Harry Eastwood, our Actuarial & Redress Director, we unpick what we know about the FCA's proposed consumer redress scheme so far and what's coming next.