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Ongoing advice services and associated charges on FCA’s agenda – and the new focus of claims management companies Ongoing advice services and any associated charges have been firmly on the FCA’s radar 01/03/24 Read more
Putting customers first: Preparing for your Consumer Duty annual assessment The FCA rounded up 2023 by publishing its findings into the retail banking Consumer Duty 12/01/24 Read more
2024 in focus: Are you prepared for the January resource rush? It goes without saying that 2023 has been challenging for businesses and their customers alike. 13/12/23 Read more
News Why firms need to be challenging themselves on price and value In the run-up to the Consumer Duty, the regulator called on firms to re-examine their charging structures 26/09/23 Go to article
Consumer Duty and fair value: where are you now? After years of consultation and planning, the 20/09/23 Read more
Firms urged to be proactive in identifying vulnerable characteristics in pension transfer customers The FCA has reiterated the importance of firms being alert to indicators of potential vulnerability 06/09/23 Read more
A peak of interest-only mortgages is set to mature in less than a decade Mortgage firms should act now to support ‘challenged’ borrowers who may struggle to repay 17/08/23 Read more
News FCA publishes Guidance Consultation on Financial Promotions on social media In the FCA’s Business Plan for 2023/24, it prioritised reducing and preventing consumer harm, 02/08/23 Read more
News FCA announces updates to Handbook in support of Government’s Mortgage Charter The Mortgage 01/08/23 Read more
News Three key themes from the FCA’s Fair Value assessment review Published in May 2023, the FCA's Consumer Duty price and value assessment review examined the frameworks 21/07/23 Go to article
AI RegTech helps mortgage firms monitor and evidence outcomes Fixed-rate mortgages continue to dominate the headlines, as 19/07/23 Read more
The need for mortgage providers to deliver good outcomes for customers facing financial difficulty An unfortunate but sadly unavoidable side effect of the current cost-of-living crisis is 19/06/23 Read more
Why mortgage providers should be reviewing their compliance and focusing on resolving issues now The number of borrowers struggling to keep up with bill and credit payments has 09/06/23 Read more
Consumer Duty: what does the FCA expect from SIPP operators? On 12th May, the FCA published its latest Dear 06/06/23 Read more
News Three need-to-know regulatory changes on the FCA's agenda Building on the priorities outlined in last year's 31/05/23 Go to article
How-to guides Your complete guide to the FCA's Business Plan 2023/24 Marking the second phase of its three-year campaign to improve outcomes for financial services 26/05/23 Download
FCA Business Plan: Consumer care tops regulatory agenda for 2023/24 The FCA has today launched its Business 05/04/23 Read more
Why firms need to get serious about Disclosure for Consumer Duty success First published last year, the FCA’s 30/03/23 Read more
RegTech to support Wealth Managers and the Consumer Duty outcomes The role of AI and innovation in Consumer Duty’s future The Consumer Duty 22/03/23 Read more
A closer look at the FCA’s Consumer Duty expectations Further guidance on the FCA’s Consumer Duty expectations has been coming thick and fast 20/03/23 Read more
Intelligent Compliance: achieve your regulatory requirements in a more efficient way When it comes to supporting your compliance and conduct goals, you need a compliance consultancy 27/02/23 Read more
How-to guides Three steps to the Consumer Duty starting line In just over six months’ time, the Consumer Duty will be a regulatory reality for FCA regulated 26/01/23 Download
