178 Results found.
In an era of rising regulatory pressure, growing vulnerability in consumer markets and evolving expectations from the FCA, financial services firms are under more scrutiny than ever. Operational resilience, regulatory responsiveness and customer outcomes are no longer just priorities - they
In an increasingly complex regulatory environment, firms are under mounting pressure to evidence the delivery of ongoing advice services in a consistent, transparent and compliant way. At TCC, we understand these challenges because we've successfully helped navigate them, at scale and under s
Mergers and acquisitions in the financial services sector can unlock tremendous value but only when approached with the right level of scrutiny. Regulatory risk, legacy liabilities, cultural misalignment, and client book quality are all critical factors that can make or break a deal. Whether
At intelliflo’s Innovate 2025 event this week, a spotlight was cast on one of the most urgent issues facing financial services firms: the growing regulatory pressure to deliver – and prove they’ve delivered – ongoing advice services to their clients. Presented by TCC’s Strategic Reg
As the regulatory landscape sharpens its focus on support for vulnerable customers, financial services firms are under renewed scrutiny from the FCA. And while the regulator’s guidance hasn’t changed significantly, its message is clear: too many firms are failing to consistently apply existing r
The FCA recently reported that 83% of ongoing advice suitability reviews were conducted as required. On the surface, this sounds like great news - but before breathing a premature sigh of relief, it's important to consider the broader picture. To do just that, TCC reached out to wealth manage
The FCA has launched a Market Study into the distribution of pure protection products, which could see significant changes for insurers and intermediaries. The primary focus is commission arrangements, whether they affect the product's value or design, and whether market competition works well. At p
Two recent huge fines imposed by the FCA have once again spotlighted the ongoing need for improvement across all forms of financial service lending. It highlights that firms need to ensure that customers are receiving effective support and good outcomes in periods when they experience financial diff
The FCA has revealed that TSB Bank plc has been fined £10.9m over their treatment of customers who faced financial difficulty. The regulator also identified that TSB did not have adequate systems and controls in place to ensure fair treatment and outcomes for these customers. In response, TS
On the 7th October, the FCA wrote a portfolio strategy letter summarising its priorities and expectations for financial advisers and investment intermediaries over the next two years. This important communication from the regulator is a key publication for the financial advice sector. It’s
TCC’s team of experts has become aware of some firms being challenged by the FCA on their product governance arrangements, following Consumer Duty work by the regulator in the insurance sector. The regulator is particularly concerned about the lack of cohesive criteria used in fair value as
Recently there has been an uptick in investment advice firms looking to make some material changes to their propositions, TCC’s regulatory experts report. For example, some advisers are looking to introduce in-house investment platforms or to manage portfolios on a discretionary basis, to i
“Firms who expect the Barclays hearing to result in this issue going away may be disappointed and left trying to catch up on a number of critical risks.” Gary Maude, Director of Advisory Practice, TCC Group Background It's been widely reported that the FCA is conducting a review into whether mot
TCC recently hosted a multi-sector Consumer Duty forum to review ongoing industry risks and challenges whilst providing the opportunity to benchmark progress against financial service peers. In this post-forum evaluation, we consider the five key themes from the day and examine them in greater detai
As the dust settles on the Consumer Duty landscape one year after it was first introduced, TCC has been keen to gauge industry feedback on how the Duty has been embedded thus far. With this in mind, we’ve hosted two Consumer Duty forums over the past six months – totalling attendance from approx
