122 Results found.

Watch on-demand: Sessions with our compliance experts

Insight — 21/01/26
The best of our online sessions with experts All our online sessions in one place - all you need to know about the latest changes in the regulatory landscape, top tips and best practice for financial services firms.  https://vimeo.com/1161822264 Balancing commercial ambition with regulatory discip

Top ten regulatory priorities for financial services firms in 2026

Insight — 18/12/25
As financial services firms consider what lies ahead for them in 2026, the FCA’s priorities for 2025–2030 continue to emphasise the delicate balance between supporting growth and ensuring firms “do the right thing.” The FCA’s five-year strategy, set out in March 2025, is anchored in four

The FCA’s multi-firm review flags gaps in support for vulnerable customers

Insight — 01/05/25
In recent months, the FCA published the findings of its extensive work on how financial service firms support customers in vulnerable circumstances – and whether the existing guidance remains appropriate.    FCA: Treating vulnerable customers fairly, 7th March 2025 Whilst the regulator states t

TCC roundup: FCA’s ongoing advice review and data in compliance

Insight — 18/03/25
What you need to know about the recent FCA findings, the unnecessary hurdles insurance firms create, plus get familiar with the importance of data-driven regulation. FCA ongoing advice review findings: what you need to know [one_third padding="10px 30px 10px 10px"] [/one_third] [two_third_last paddi

FCA fines highlight the need for better customer support

Insight — 24/10/24
Two recent huge fines imposed by the FCA have once again spotlighted the ongoing need for improvement across all forms of financial service lending. It highlights that firms need to ensure that customers are receiving effective support and good outcomes in periods when they experience financial diff

Five key questions to consider when changing your advice model

Insight — 22/08/24
Recently there has been an uptick in investment advice firms looking to make some material changes to their propositions, TCC’s regulatory experts report.   For example, some advisers are looking to introduce in-house investment platforms or to manage portfolios on a discretionary basis, to i

Discretionary commission arrangements review – do I need to act?

Insight — 22/08/24
“Firms who expect the Barclays hearing to result in this issue going away may be disappointed and left trying to catch up on a number of critical risks.” Gary Maude, Director of Advisory Practice, TCC Group Background It's been widely reported that the FCA is conducting a review into whether mot

Case study: Defined benefit transfers

Insight — 24/06/24
"TCC delivered high-quality work, identified issues and challenged assumptions to ensure the best possible outcome for our business. This work has significantly benefited us, and we are very grateful for TCC's support in this and our ongoing activities." Chief Risk Officer

A reflection: Identifying potentially vulnerable customers then and now

Insight — 11/06/24
The FCA issued Occasional Paper No.8: Consumer Vulnerability in 2015. It was published with the headline "FCA challenges firms to review approach to consumer vulnerability" and a "test of conscience" issued by the then CEO.     Here, TCC’s Technical Director Judith Wright reflects nine y