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The financial services sector is under more pressure than ever. From new regulatory frameworks to growing customer vulnerability and the rising costs of non-compliance, firms are operating in an environment where missteps can have significant financial and reputational consequences. In this climate,
In recent months, the FCA published the findings of its extensive work on how financial service firms support customers in vulnerable circumstances – and whether the existing guidance remains appropriate. FCA: Treating vulnerable customers fairly, 7th March 2025 Whilst the regulator states t
TCC Group, headed by The Consulting Consortium Holdings company – a leading provider of intelligent compliance and RegTech solutions for financial services and the government – announces the acquisition of the assets and business of Momenta Group trading in the UK and Australia (Momenta). Moment
TCC's regulatory experts review the FCA's findings, outline remaining risks and advise on next steps for firms. Plus, meet our new head of resourcing. Wealth Managers signal the FCA's ongoing advice review presented better findings than they expected [one_third padding="10pongoing-advice-poll
The FCA has launched a Market Study into the distribution of pure protection products, which could see significant changes for insurers and intermediaries. The primary focus is commission arrangements, whether they affect the product's value or design, and whether market competition works well. At p
TCC, a leading strategic resourcing partner matching financial services firms with highly skilled interim resource, is excited to announce the appointment of Joel Priest as Head of Advisory Resourcing. Joel joins the Specialist Resourcing team with over 20 years of experience in resourcing and recru
What you need to know about the recent FCA findings, the unnecessary hurdles insurance firms create, plus get familiar with the importance of data-driven regulation. FCA ongoing advice review findings: what you need to know [one_third padding="10px 30px 10px 10px"] [/one_third] [two_third_last paddi
"TCC delivered high-quality work, identified issues and challenged assumptions to ensure the best possible outcome for our business. This work has significantly benefited us, and we are very grateful for TCC's support in this and our ongoing activities." Chief Risk Officer
The FCA issued Occasional Paper No.8: Consumer Vulnerability in 2015. It was published with the headline "FCA challenges firms to review approach to consumer vulnerability" and a "test of conscience" issued by the then CEO. Here, TCC’s Technical Director Judith Wright reflects nine y
On 15th March 2024, the FCA announced plans for a wide-ranging review into the actions firms are taking to identify and respond to the needs of vulnerable customers. The long-awaited review, which was first outlined in 2017, is expected to go further than the originally planned work on age-related i
The FCA has reiterated the importance of firms being alert to indicators of potential vulnerability for clients seeking advice on defined benefit pensions. Its latest guidance provides businesses with a summary of possible circumstances Defined Benefit (DB) customers could find themselves in
Mortgage firms should act now to support ‘challenged’ borrowers who may struggle to repay at maturity, in planning for this risk of serious customer detriment. The number of borrowers on interest-only mortgages is lower than 1 million, consumer research from the FCA has revealed. This is
In the FCA’s Business Plan for 2023/24, it prioritised reducing and preventing consumer harm, particularly in in financial promotions. The FCA has now published its Guidance Consultation on Financial Promotions on social media. Whilst firms may consider this to be aimed at ‘finfluencers’ and u
