28 Results found.

Equity Release: Get your five-step guide to Consumer Duty compliance

Insight — 02/02/24
Later life mortgages and equity release have returned to the regulatory spotlight in recent months following a wide-ranging review that raised concerns over advertising and advice standards within the market. The review dovetailed with the recently implemented Consumer Duty legislation, which mandat

Your complete guide to the FCA’s Business Plan 2023/24

Insight — 26/05/23
Marking the second phase of its three-year campaign to improve outcomes for financial services consumers, the FCA’s Business Plan 2023/24 outlines its key ambitions for the year ahead. And with British consumers currently grappling with cost-of-living challenges from seemingly all directions, it

How to prepare for the Consumer Duty’s Price and Value outcome

Insight — 13/03/23
While the industry continues to concentrate on the new Consumer Duty and its implementation in July 2023, we’ve been taking a closer look at how the FCA’s expectations depend on delivering better value and fairer outcomes for financial services customers. Here we spotlight the FCA’s Consumer

Your four-point plan for successful British Steel pensions redress

Insight — 02/03/23
After much speculation, the FCA is set to get the ball rolling on its British Steel Pension Scheme (BSPS) redress programme at the end of February – giving advisers until 28th March to contact all customers involved in the scheme.   Research suggests that around 47% of advice given under the

Three steps to the Consumer Duty starting line

Insight — 26/01/23
In just over six months’ time, the Consumer Duty will be a regulatory reality for FCA regulated organisations, and so the clock is ticking for businesses to ensure their new and existing products and processes are compliant by 31st of July 2023. This momentous shift to a more assertive form of sup

FCA Outcome 4: Consumer support

Insight — 19/10/22
In a matter of days, the Consumer Duty’s first critical deadline of having Implementation Plans ready for review will be upon us. Last week, Chief Operating Officer and Executive Director at the FCA, Emily Sheppard spoke about the Duty at the CISI/Financial Planning Conference 2022 and explained

FCA Outcome 3: Consumer understanding

Insight — 11/10/22
With less than three weeks to go until firms need to have a Consumer Duty Implementation Plan that is ready for FCA scrutiny, we continue our series considering the Duty’s four outcomes.   After Nick McGruer, Head for Advisers, Wealth and Pensions at the FCA shared that independent financial

FCA Outcome 2: Price and value

Insight — 04/10/22
As the weeks continue to slip away, we spotlight the FCA’s four Consumer Duty outcomes: products and services, price and value, consumer understanding and consumer support.     Here, Neil Dethick, Associate Director at TCC, focuses on outcome two: price and value. Ahead of the imminent Duty

FCA outcome 1: products and services

Insight — 27/09/22
The new Consumer Duty, which applies to existing FCA regulated products and services, as well as any new products expected to launch, is nearly here. Under the Duty, firms are required to have an Implementation Plan ready for scrutiny in just a few weeks where ‘firms will need to assess and eviden

Trends in DB transfers: how far have we come, really?

Insight — 04/05/21
The FCA's focus on the DB transfers market is unyielding. And with the regulator continuing to assess the market from the data submitted in regulatory returns, the risk remains that unsuitable advice and poor file quality will catch you out. We’ve conducted thousands of DB transfer file reviews ov