Content Archives

Case study: Outsourced business assurance accelerated by RegTech

Discover how our high-performance business assurance helped a client deal with a fluctuating workload faster and with superior quality.

24/07/24 Read more

Case study: Project rescued by RegTech

Find out how we rescued and turned around a struggling arrears remediation project and cut the review times by a quarter.

24/07/24 Read more

Case study: AML Customer Due Diligence Review

Risk diminished with strengthened customer due diligence

18/07/24 Read more

Case study: AML Review & Remediation

AML defences reinforced with review

18/07/24 Read more

Case study: Redress calculations

Redress expertise slashes review costs by 20%

18/07/24 Read more

Case study: Defined benefit transfers

A tailor-made method method to stand the test of time

24/06/24 Read more

Case study: Past business review

Quickly scaling up to deliver large scale past business review

24/06/24 Read more

The challenges of Defined Benefit redress calculations

Ask Harry Eastwood: The challenges of Defined Benefit redress calculations

20/06/24 Read more

Discover how implementing provisioning calculations can significantly benefit your business

18/06/24 Read more

News

Eight essentials for looming Consumer Duty assessments

The 31 July was a date firmly etched on minds across the industry this time last year, as the Consumer

13/06/24 Go to article

A reflection: Identifying potentially vulnerable customers then and now

The FCA issued Occasional Paper No.8: Consumer Vulnerability in 2015. It was published with

11/06/24 Read more

How to deliver fair treatment to customers who are (or may become) vulnerable

The FCA has recently imposed a fine of over

06/06/24 Read more

Consumer Investments Duty compliance for closed products and services

Ahead of the Consumer Duty implementation deadline of 31 July 2024 for all closed products

23/05/24 Read more

Longer-term mortgage loans surge in popularity with the under-30s

Longer-term mortgage loans surge in popularity with the under-30s Recent

15/05/24 Read more

How to establish a robust evidential trail and deliver fair value for assets under advice customers

As financial service firms await the findings from the FCA’s survey of

18/04/24 Read more

Consumer Duty: FCA review highlights risks for motor insurance customers

FCA outlines new expectations for motor insurers following claims handling review

10/04/24 Read more

News

Consumer Duty: What does the FCA expect from ongoing advice services?

The regulator has written to 20 major financial advice firms to request information on their ongoing

04/04/24 Go to article

FCA Business Plan: 2024/25

The FCA has released its annual

28/03/24 Read more

Regulatory focus on the needs of vulnerable customers for 2024

This month the FCA has published multiple communications which will ultimately impact how

26/03/24 Read more

FCA announces review into firms’ approaches to vulnerability for 2024

On

20/03/24 Read more

FCA urges advisers to re-assess retirement income support processes following review

The FCA has written a new

20/03/24 Read more

Eight steps to implement to support customers in financial distress

The 18th-24th March marks the tenth

20/03/24 Read more

Ongoing advice services and associated charges on FCA’s agenda – and the new focus of claims management companies

Ongoing advice services and any associated charges have been firmly on the FCA’s radar

01/03/24 Read more

Compliance in focus: Your experts' guide to Consumer Duty annual assessments

During its recent multi-firm

29/02/24 Read more

Intelligent compliance for outcomes that matter

Q&A part 5: How can firms keep their ongoing advice services compliant?

Q&A part 4: How do the review findings relate to the Consumer Duty?

Q&A part 3: How should firms be considering quality and suitability of advice?

Q&A part 2: What should firms do about disengaged clients?

Q&A part 1: What are the key findings from the FCA’s ongoing advice review?

Q&A: The important insights from the FCA’s ongoing advice review findings

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Case study: Outsourced business assurance accelerated by RegTech

Case study: Project rescued by RegTech

Case study: AML Customer Due Diligence Review

Case study: AML Review & Remediation

Case study: Redress calculations

Case study: Defined benefit transfers

Case study: Past business review

The challenges of Defined Benefit redress calculations

Discover how implementing provisioning calculations can significantly benefit your business

Eight essentials for looming Consumer Duty assessments

A reflection: Identifying potentially vulnerable customers then and now

How to deliver fair treatment to customers who are (or may become) vulnerable

Consumer Investments Duty compliance for closed products and services

Longer-term mortgage loans surge in popularity with the under-30s

How to establish a robust evidential trail and deliver fair value for assets under advice customers

Consumer Duty: FCA review highlights risks for motor insurance customers

Consumer Duty: What does the FCA expect from ongoing advice services?

FCA Business Plan: 2024/25

Regulatory focus on the needs of vulnerable customers for 2024

FCA announces review into firms’ approaches to vulnerability for 2024

FCA urges advisers to re-assess retirement income support processes following review

Eight steps to implement to support customers in financial distress

Ongoing advice services and associated charges on FCA’s agenda – and the new focus of claims management companies

Compliance in focus: Your experts' guide to Consumer Duty annual assessments