With the FCA’s deadline for implementation plans confirmed for 31st October 2022, firms should now be discerning how they’re going to adjust their business framework to satisfy the significant step up in oversight requirements as a matter of priority.

But with only weeks left to prepare, how can firms know they’re focusing their attention where it counts?

In Money Marketing, TCC’s Associate Director Neil Dethick discusses the three steps firms should be working through to develop their Consumer Duty strategy – and gives tips on aligning with the FCA’s ‘show me, don’t tell me’ approach to regulation.

Read the article here.