It’s  a disheartening statistic for any business embarking on a culture transformation project. However, it doesn’t come as much of a surprise to us. Juana Diaz-Landinez discusses for UK Finance.

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Essential industry insights and analysis of latest critical regulatory priorities

The financial services sector has been abuzz with a variety of pressing issues - from ongoing advice services, motor finance and Consumer Duty expectations, to the crucial role of technology for outcome evidencing.