388 Results found.

Understanding the issues on Defined Benefits transfers

Insight — 15/09/22
In the first of our subject matter expert interviews, Anthony Harkess, Client Director at TCC and Head of Specialist Resourcing, sits with David Boyhan, TCC Technical Director, to discuss Defined Benefit Transfers and the challenges the market is currently experiencing.    David has over 15 years

Senior Technical Operations Manager

Reports to: Client Delivery Director Responsible for (people or teams): Resource assigned to managed services projects Job Summary: To lead and manage a portfolio of client managed service delivery projects undertaken remotely or at Leeds Operation Centre or client site to deliver subject matter exp

Associate Director

We have a fantastic opportunity for an Associate Director to join TCC's Advisory Team. The key aspects of the role are broad ranging and the successful candidate would require a good holistic understanding of key elements of the FCA Handbook, Regulated Business systems and controls within 3LOD as we

Three key steps to ensuring Consumer Duty readiness

Insight — 24/08/22
With the FCA’s deadline for implementation plans confirmed for 31st October 2022, firms should now be discerning how they’re going to adjust their business framework to satisfy the significant step up in oversight requirements as a matter of priority. But with only weeks left to prepare, how can

Business Development Manager

We have a fantastic opportunity for a Business Development Manager to join TCC's Sales Team! We are seeking an experienced Business Development Manager with a good knowledge of the wealth, pension, or banking sectors. The successful candidate will have great interpersonal skills and a positive attit

RECAL Calculations Analyst / Level 4 Qualified Reviewer

We hope you are enjoying this glorious summer! TCC is incredibly busy at the moment - we're currently looking for candidates for several contractor roles, including:   RECAL Calculations Analysts £450/day via an umbrella Remote 2-3 months MUST HAVE experience of Defined Benefit calculations Pl

Resourcing Consultant (Specialist Resourcing)

Reports to: Resourcing Team Manager – Specialist Resourcing Responsible for (people or teams): - Associates (Contractors) Team description: The Specialist Resourcing Team works alongside our Managed Services and Advisory divisions, helping to provide the best possible resource for TCC projects as

Consumer Duty myth-busting: what do firms need to know?

Insight — 15/07/22
Despite only weeks to go until the final Consumer Duty rules are announced, a recent survey by Royal London has found that almost one in five advisers are still unfamiliar with the new legislation - suggesting many firms remain unaware of the significant step-up in regulatory obligations awaiting th

Three rules for turning complaints into valuable lessons

Insight — 14/06/22
How can you approach complaints in a way that's constructive for both parties? In FT Adviser, Associate Director Neil Dethick explains his three-step process for helping unsatisfied customers navigate your complaints procedure -  and how you can transform less-than-stellar outcomes into a learning

Spotting the warning signs of a risky acquisition

Insight — 25/05/22
The financial sector is currently experiencing a significant surge in acquisitions. And though these can be an efficient way of expanding your distribution, it’s essential you do your homework first to ensure a target firm won’t end up saddling you with hidden liabilities down the road. In Money

TCC Founder Joanne Smith to join judging panel at Women in GRC Awards 2022

Insight — 24/05/22
We’re very happy to announce that TCC and Recordsure Founder and Executive Chair Joanne Smith has been invited to lend her expertise as a judge at the 2022 Women in Governance, Risk and Compliance (GRC) Awards. This prestigious event recognises the important work being done by female thought leade

The top ten aims of the Consumer Duty

Insight — 12/05/22
With its focus on encouraging firms to take a bolder approach to customer care, the FCA intends the Consumer Duty to completely reframe how consumer protection is approached across financial services. But with so much focus on the ‘how’, it’s sometimes easy to forget why such an ambitious init

Are you resource-ready for the consumer debt crisis?

Insight — 26/04/22
UK consumers are currently experiencing a cost-of-living crisis unseen for decades, with petrol prices soaring to record levels in recent weeks and energy costs more than doubling this year. Inflation is expected to reach 7% in 2022 according to the latest Bank of England inflation report. With wage

Implementing the Consumer Duty: what are the foreseeable challenges?

Insight — 12/04/22
Replacing the previous Treating Customers Fairly (TCF) requirements, the Consumer Duty is expected to bring new standards of care across the entire client journey. But could it also lead to new operational challenges? In FT Adviser, Associate Director Neil Dethick outlines four potential complicat

#IWD2022: creating a menopause-friendly workplace

Insight — 31/03/22
For the month of March, we’ve been continuing the International Women’s Day celebrations with a blog series that aims to unpick some of the biases that still exist in the workplace and disproportionally impact women, many of which are rarely talked about. This week we’re rounding off our serie

Three ways digital transformation is strengthening compliance

Insight — 29/03/22
United by the principle of ensuring firms do their part to provide a fair and transparent service for clients, regulators around the world have signalled their intent to continue strengthening consumer protections and raising standards further over the next few years. And between the incoming Consum